solver

You can't figure what out? How are you building this roof -- auto or manual? What specifically is the problem -- what needs to change to make the roof correct? It's always good to attach your plan file as it can answer many questions. Have you reviewed the help resources I linked in your previous thread? Read the Tutorial and Reference Manual found under help? It's a bit confusing when someone references Chief Architect, as it's also the name of their flagship software. We often have people using Chief post here when they should be posting on ChiefTalk.

Are you a Pro 2018 user?

Not for this roof. Were you able to build it? If it were me, I'd keep the new roof aligned with the main roof. You will end up with a narrow space between the 2 that's not accessible with the lowered porch roof.

Check your Layer Display Options for Space Planning Boxes. You should be able to turn them back on.

Walls don't control ceiling height, ceiling height, and the roof control walls. What is right? I'm not even sure where the porch is. I subtracted 12" from the ceiling height and auto built the roof -- did I guess correctly? Have you upgraded to Pro?

You can't really delete a floor structure. I've not looked at the plan, but imagine you have walls that are not connected together forming a room, or one or more walls is marked No Room Definition. Check those two things and post back if you still have an issue.

The program does not know what a helical pier is. What are you trying to do?

24 hours is 1 day, and this is Monday, so support is working on things submitted from Friday evening until today. They normally respond within one to two days. There are 20,000 registered users on ChiefTalk, and over 14,000 here on HomeTalk. Imagine the workload if just a small fraction of these people contacted support. When you bought Home Designer, you did not buy help from support -- they are there for bug reports. Support is this forum -- user to user. I pay extra every year for enhanced support for Chief Premier, but it's not for tutoring. My advice is to post your questions/issues here.

The "better solution" is called Chief Architect Premier.

They never are, unfortunately. New Home Designer versions usually arrive April/May I believe.

You want to fill in with walls where I show the red outlines? Turn off the railings, use shapes as I suggested above to fill in. So it looks something like this.

Like this?

Depends on the desk, and you.

To use auto built roofs, you need a 2nd floor with a short ceiling height. The 2nd floor can be open below if you want. After the roof is correct you can turn off auto build and make changes as needed without the roof changing. Or, you can do this with a single floor. Place a divider wall, raise the ceiling height.

Very easy to do using manual roofs. Draw your 2 roof planes. Select one, change its pitch and baseline height. Join them.

Ceiling heights control the default position of the low side of a roof plane. They have nothing to do with the high side. Draw a 1 room structure. Draw a manual (shed) roof plane. The wall under the high part of the roof will extend up to the roof plane. If you do not want a ceiling, then turn of the ceiling in the room.

Looks like the best option to me and should have no problems with code. Check handrail specifics in the code too. Some places want to see a continuous handrail.

A Salt Box roof is different from a Shed Roof, so maybe a sketch or image of what you are trying to do would be helpful. Roofs generally control wall height -- that is, a wall wants to reach up until it finds a roof.

Draw your new wall, open it and change it to whatever type is desired.

I agree, but the program works as it does, so if you want winders ...

You will need to use individual landings for the steps.

I agree with Jo Ann, that if you have, or plan a 2nd floor, it needs to be part of the model.

Draw them from the porch to the ground. Right click and drag, instead of left click and drag.

Why are you doing this? Planning a remodel, just having fun? While the software should be able to do this -- it's not that complex, and you seem to have your settings correct, I'm guessing it's not going to be so easy. I could manually fix the roof in just a few minutes, but then you could never change it. You could upgrade to Pro -- you only pay the difference in price, or you could rent Pro at $50/month. Or someone else might find a way to make it work in Suite.

There are articles in the Knowledge Base, as well as videos you will find helpful. Here is a thread giving some good info on printing to a larger paper size. I'd call the Architect and ask about file formats. They will likely redraw anyway, but may find some value in what you have done.