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No such problems with my PC so far. DJP

I have had 2 similar errors running 2022 out of nowhere with similar graphics card? All was working perfectly, and is again presently, apart from these 2 incidents. Feedback from support was to update the drivers (x2); waiting input now from Asus also; I'll look into your solution. Thanks for posting.

I upgraded by system and started receiving the above error when doing a Physically based rendering walk-thru at 4K. The solution is: NVidia Control Panel->3d Settings->adjust image settings Move slider to left (Performance).

No Home Designer or Chief Architect has native support for timber frame design. What makes you think Pro does?

Pro has manual framing and roof system tools to do as and what you wish. Like all Home Designer and Chief Premier seats, they are all programmed to do traditional framing but what you wish to do would be done mostly manually, I think. DJP

I'm currently using an old version of HD Suite (2017), designing 2x timber framed (post & beam) house + garage (attached, like a duplex). HD Suite doesn't support timber frame design, I've been faking it using interior soffits; drawing the actual timber frames in Sketchup. I'm considering upgrading to HD 2022 Pro, as it provides native support for timber frame design. My question: does HD Pro's timber frame feature auto-place the timbers (posts & beams), or can you move them around to customize your frame (provide support for interior structures, like stairways)? Thanks, Woody

*** I see you said Suite 2017 *** Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using. You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left. Doing so makes it always available, and keeps others from having to hunt for it. And, turn on signature display too. ---- Many questions have been asked and answered. The Home Designer website is a good place to start your search. Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM Resources for self help: The built in Help System (always a good place to start) Getting Started Knowledge Base YouTube Home Designer - Getting Started - Setting Preferences and Defaults

Doh! When all else fails, RTFM, right? I opened HD (2017) Help, searched for import, and learned the supported version of SKP file is 2016 or earlier. So, I guess DJP was correct, but I misunderstood what he meant. At this point, I suppose I really should think about upgrading... ~W

DJP, that is not true (yet). There is a warning banner displayed on the 3D Warehouse site, which states: "Heads up! After August 11, SketchUp 2017 models will no longer be available for download on 3D Warehouse unless it was originally uploaded in that format." Currently, as I browse the 3D Warehouse search results, and click the little Download icon on one of the models, it pops up a selection list of options (see screenshot, attached). The options are SU model versions from 2021 back to 2017, plus Collada and KMZ files. Of course, I chose the 2017 version, which I'm able to open with SU 2017, but it fails to import into HD. As an experiment, I tried downloading a SU 2018 version of the model; I could not open that file with SU 2017, and it also failed to import into HD. FWIW, I may simply choose to upgrade HD to the latest version, and this issue may become moot. But it seems this should be working with the SU 2017 model version. Thanks for the reply, if you have any other advice I'd be interested to read it. Woody

Sketch Up no longer offers for download .skp files that are compatible with your 2017 software, newer versions are supported. It is the way the software world works, sorry. DJP

I'm using Home Designer Suite 2017, and Sketchup Make 2017. I downloaded a *.skp file from 3D Warehouse, it's a SU 2017 version (a boat). I'm able to open and edit the object in Sketchup 2017, but when I try to import the file into HD, it displays an error. The error message is: This SKP file was created in an incompatible software version. Unable to import. Show Details displays: C:\p4sync\dev\Releases\18\chief\source\SKPReader.cpp(408): Warning #272032575 "This SKP file was created in an incompatible software version. Unable to import." 7/29/2021 9:01:44 PM Build: 18.3.2.2x64 After that error dialog, another error is displayed: Please select a valid file before attempting to specify Advanced options. Show Details displays: C:\p4sync\dev\Releases\18\chief\source\AdvancedImportSymbolDlg.cpp(104): Warning #272032415 "Please select a valid file before attempting to specify Advanced options." 7/29/2021 9:01:44 PM Build: 18.3.2.2x64 Any advice? Thanks, Woody

Thank you, Derek for the comprehensive explanation. I downloaded 2022 trial. Unfortunately, for me, rendering in 2022 is a lot, lot worse than in 2020. 2020: 2022: Note at least these issues: the far room (dining room) has the exact same Teak floor material as the foreground kitchen, yet clearly something odd is happening with the reflection being totally different at the room boundary - and it's a lot WORSE in 2022; in 2022, the bench top under the plant on the left of the images appears to be two different materials, even though it's the same Teak material; in 2022, there is no reflection of the stools or (distant) chairs; in 2022 the window edges are jagged, despite Edge Smoothing When Idle being on; in 2022, there don't appear to be any shadows from the light fittings. It appears I don't have GPU Ray Tracing (GTX 1650, 4GB), but even so would you expect rendering quality to get worse in 2022? Thank you, Michael

Please update your signature by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

Please delete your other thread with this same question via moderator actions at the top of the page. Having a copy of your plan file is helpful to those troubleshooting. Close Pro before attaching. 14MB file size limit, so zip and/or reduce file size by removing unnecessary items -- cars, plants, imported symbols etc.

Plate height is directly determined, space by space , Number one: in Edit Default Settings - Floors and Rooms -Floor - Finished Ceiling height and Number two: You can manually move any roof plane up or down by way of your "Transform-Replicate - Move" dialog or directly in a roof specification dialog by manipulating the values in the input boxes. This short video on my website may be of help:http://djpdesigns.com/roof-basellne.html DJP

Here is a link to a search page at the Home Designer website where you can obtain true data from the makers of the software: https://www.homedesignersoftware.com/search/?default_tab=all&q=minimum+requirements DJP

Hello, I need help finding a way to edit the top of plate in the roof plane specifications. When I open the roof plane specifications, the top of plate number appear N/A and it doesn't let me add a number or change it. Does someone know how to fix this issue and be able to add a number?

Just updated to HD2022 from 2020. Program tells me my Graphic "card" is not capable of 3D rendering. The card has the latest drivers and cannot be replaced because it is soldered to the Dell motherboard. Time to buy a PCE-I GPU to fit my SFF Dell Optiplex. The question is - what are the minimum GPU requirements to be able to view 3D content. I do not need the latest whiz bang gaming card and certainly ain't about to pay $1000 bucks for one. Does anyone have a Nvidia 1050TI 4G in use or how about a GTX 1650 4G? These under $200 retail cards are now selling for $250 to $350 due to shortages so i don't really want to pop for one just to find it won't do the job.

Making it a foundation wall was one of the many things I tried, to see what might cause the foundation to move. I will check out "ledge".

Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using. You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left. Doing so makes it always available, and keeps others from having to hunt for it. And, turn on signature display too. ---- Many questions have been asked and answered. The Home Designer website is a good place to start your search. Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM Resources for self help: The built in Help System (always a good place to start) Getting Started Knowledge Base YouTube Home Designer - Getting Started - Setting Preferences and Defaults

When I open the roof plane specifications, the top of plate number appear N/A and it doesn't let me add a number or change it. Does someone know how to fix this issue and be able to add a number?

Search for ledge in Help. You only have control over the depth, not the height. Your exterior walls are marked as Foundation Wall -- why?

Yes, just like a brick ledge, but for metal siding. Slightly different dimensions.