solver

Not sure what multiple accounts or customer service has to do with the question. You will need to describe your environment. Everyone in the same office? A plan is just a file that may be opened by anyone with the correct software.

You are asking about an engaged column -- a pilaster is rectangular. Depending on size, you can imbed the symbol in the wall so only part shows. Google 3d warehouse for more symbols.

That's because that option is not available.

It's gone.

There is a what's new section in the help file to get you started.

@Ezevans

Download the trial and see for yourself. No one here knows how you are using the software, or even what "Home Designer" you are using (Suite, Architectural or Pro).

Open a new plan and draw a roof plane. Build roof framing if needed. Display framing. Open a roof rafter and review the settings. Make a change -- maybe make it 6" instead of 1 1/2" wide. Or, go to your framing defaults and change them -- rafter size and spacing. Then do the above. All you are doing is letting the program build your sloped framing. Copy the framing, delete the roof plane, paste the framing back.

Someone will need to look at your plan file. If you had attached it along with your question, I would have looked and probably made you a video.

Yes.

You cannot simply slope a beam. See this thread for one idea: https://hometalk.chiefarchitect.com/topic/9129-struggling-to-make-tapered-steel-posts-and-beams/ You could draw a roof plane, build framing after changing the framing to match your design, then copy the framing, delete the roof plane and paste the framing back. A Sloped Soffit might also work -- read in Help or search for more info.

Ceiling height controls wall height -- and it does not matter if you uncheck Flat Ceiling Over This Room. Roofs build over rooms. With Suite, focus on the roof first. Once it's correct, you can turn off Auto Rebuild Roofs and remove the now unneeded interior walls that may have been required to make the roof build.

Open Help, search invisible. Read and you will learn.

Check the articles and videos on the Home Designer website, but you are working with a polyline based object -- drag using one of the handles, place breaks etc.

You can often use a custom backsplash for things like this. Draw against a wall, then Transform/Replicate into position.

Please post images directly -- no need to make a PDF of an image. This makes it easier for others as an image shows in the forum. And if you have a question, please ask.

Could be a video card issue. Try updating your video card driver software.

Go to Edit>Reset to Defaults This image if from Chief, so you will not have all the same options, but check the ones shown that you do have. You need to rebuild framing (or have Auto Rebuild framing on) if framing does not change.

Trusses are drawn manually. Draw what you need where you need. Are you having a specific problem?

You probably already have an incorrectly placed dormer (or dormers) on that side. Look on all levels. It will show as a gray filled rectangle. Once you have deleted it (or them), select the existing dormer, copy/reflect about the front door to get a new one roughly positioned. And please take just a minute and fill out your signature. Many questions require knowing what software someone is using for the correct answer.

The framing isn't invisible, it doesn't exist. You need to build wall framing. And you might review your wall definition. You have the exterior surface material set to be a paver and marked as framing.

Select the wall, use the Reverse Layers tool.

The ceiling in the alcove seems to be sloped in your image, but you have drawn it as flat in your model. With a sloped ceiling, it will join with the other ceiling planes and eliminate the gap. Watch what roof edge I select when joining -- you need to select the 2 edges, not just the 2 roof planes.