Help requested for auto roof generation problem in Home Designer Pro 2019


BorisGodunov
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Hello!

 

I cannot for the life of me figure out how to fix this roof problem in Home Designer Pro 2019. I've done much more complicated/larger roofs, and never had the problem shown here where the floor 3 roof planes don't fully generate and just stop at a certain height. They are 20" pitch, and don't have a 2nd pitch chosen. The roof for the big square tower isn't generating at all (would be floor 5).

(I tried to upload the home plan file itself, but kept getting an "Error Code -200" message, so had to settle for jpegs).


Thanks for any help!

HelpPlz2.jpg

HelpPlz1.jpg

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What is error code 200?

 

Did you decorate inside the structure and the file is too large to post?

If you would post a jpeg of the floor plan, maybe someone could replicate it.

You also should fill out your signature.

 

Rookie65: Pro 2019 does allow 5 floors.

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Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

SIG.thumb.jpg.af17109346e9446432098056e258623d.jpg

 

----

 

Many questions have been asked and answered. The Home Designer website is a good place to start your search.

 

Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM

 

 

Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

 
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4 hours ago, Jo_Ann said:

What is error code 200?

 

Did you decorate inside the structure and the file is too large to post?

If you would post a jpeg of the floor plan, maybe someone could replicate it.

You also should fill out your signature.

 

Rookie65: Pro 2019 does allow 5 floors.


Thanks for the reply. I've no idea what that error code is. There's no interior floor plan--almost no interior walls at all even,  it's mostly just exterior walls. The plan file is well under the 14mb size limit, so I'm not sure what the problem is. I'll try to keep uploading it, but I did get a capture of the 3rd floor here.

HelpPlz3.jpg

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That is strange.

It builds in Pro 2020, but NOT in Pro 2019.

 

The square tower on level 5 with no roof, is causing the problem.

Delete level 5, and the roof builds.

Go down to level 4, and raise the ceiling in the tower, and the  roof will not build completely, again.

Although Pro 2019 allows 5 floors, could there be a height limit???

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solver: thanks for checking that.

Jo_Ann: I actually still experienced the problem even deleting the 5th floor of the tower. It can't be a height limit, I've done designs with towers like that before in the program without issue. In fact, this plan is a reworking of another with almost the exact same layout where the issue did not occur. It is very strange!

Would that I had upgrading to 2022 in my budget...

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Okay, I've found where the problem is occurring, but still no idea why. See the attached images. I copied the first floor into a new file, and it was still not rendering the upper roof. I started deleting wall bits piecemeal, and lo and behold: it's something to do with the upper right protrusion. When I delete it, the roof generates as it should. 

Is there any way to figure out why this is happening? Again, I have an earlier version of this floorplan where that part of the house is identical, yet it did not have a problem with the roof autobuild.


Thanks!HelpPlz5.thumb.jpg.42acfb591d2d37e19bb80e5b23cbcda2.jpgHelpPlz4.thumb.jpg.67499871450500ebc79efa2fbb0ef64c.jpg

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It looks like the protrusion on the left image is a straight wall, while the image on the right shows that area being stepped. So maybe the wall wasn't aligned with the correct walls below?

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