Halcyon Posted May 12, 2016 Share Posted May 12, 2016 Several times now my toolbar has disappeared and there seemed no apparent reason for this happening. It happened again this morning: working fine last night and then no toolbar this morning. What has change, thinks I. Ah ha! That damn windows update when I shut down the laptop may be the reason. Has anyone else had this problem around the time of updates? Back working again now after going through the route of renaming the toolbar file in the Data file. Previous time I had to do an uninstall and reinstall. Such is life. Pat Link to comment Share on other sites More sharing options...
DavidJPotter Posted May 12, 2016 Share Posted May 12, 2016 You have the Knowledge Base of help articles that is searchable, you also have access to Chief Architect Inc Tech Support, use one or both of those venues. DJP Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 This has just happened to me. I tried all the fixes I could find on here... none have worked. I don't have the program customized to me so I am thinking I will just uninstall and re-install. Will I lose my plans I already designed if I uninstall the program? Link to comment Share on other sites More sharing options...
solver Posted June 27, 2016 Share Posted June 27, 2016 You will be OK. The uninstall only removes the program, not your files. Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 Thanks Eric Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 Well that didn't work. I uninstalled it and reinstalled. I still have an empty toolbar and there is no "toolbar" under "tools" to customize it. Link to comment Share on other sites More sharing options...
solver Posted June 27, 2016 Share Posted June 27, 2016 What do you get when right clicking on the toolbar area? Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 see attached Link to comment Share on other sites More sharing options...
solver Posted June 27, 2016 Share Posted June 27, 2016 Right click just to the right of Help. This is from Chief Premier, so yours may not have all these options. Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 That's what the 3rd image above is (palette 3). Although "edit" is checked off, it does nothing beyond that. Link to comment Share on other sites More sharing options...
solver Posted June 27, 2016 Share Posted June 27, 2016 You have done Edit>Preferences>Reset Options, Reset Side Windows Link to comment Share on other sites More sharing options...
Firewoman Posted June 27, 2016 Share Posted June 27, 2016 Yes, tried that. Link to comment Share on other sites More sharing options...
solver Posted June 28, 2016 Share Posted June 28, 2016 Right click on menu/toolbar, uncheck Tool Palette. See if Toolbars now has a full list. Link to comment Share on other sites More sharing options...
Firewoman Posted June 28, 2016 Share Posted June 28, 2016 Thanks Eric... no it does not Link to comment Share on other sites More sharing options...
solver Posted June 28, 2016 Share Posted June 28, 2016 I'm out of suggestions. I'd call Chief. I know you have an older version, but with this type of issue, they should help. Please post the fix you you get it resolved. Link to comment Share on other sites More sharing options...
LawB10 Posted June 28, 2016 Share Posted June 28, 2016 I had the same problem with Suite 2016, Tech will tell you to do what you have done. It all started when Windows 10 updated. I gave up and upgraded to 2017 and the toolbars disappear after windows update, but 2017 has the reset option for toolbars whereas the older version(s) don't. Link to comment Share on other sites More sharing options...
katalyst777 Posted June 28, 2016 Share Posted June 28, 2016 KB-00113: Restoring Toolbars Link to comment Share on other sites More sharing options...
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