DavidJPotter

The video card on my laptop is just a year old, the video card on my desktop is about five years old but both are still supported actively by NVIDIA. There have been some complaints relative to Ray Tracing in X10 (HD Pro's Big brother to Home Designer Pro 2019) but nothing really serious, I have had no trouble gaining professional grade images in Pro 2019 or X10, nor have I heard anything like your complaint at Chief Talk but also as I earlier said, the new Home Designer titles have only been on sale for a few days. DJP

Please be more specific with your question or questions, what exactly are you asking advice about? DJP

This is probably resident in your own computer and its hardware. I have never experienced this phenomenon myself, it is a singularly strange happening. Perhaps, you can post a copy of your plan for others to evaluate on their PC or Mac, this would at least confirm my original postulate that it is something resident in your own machine. I would reboot my PC and then see if this repeats. If it continues to repeat. it may simply be that you accidentally placed an object in plan view that causes the dollhouse and overview camera views to such a remote viewpoint that you cannot then see your house initially (That can be verified by sharing your plan with others to investigate). This is the most likely cause as opposed to other possible causes. This I have seen multiple times in the plans of others. DJP

Elizabeth, One on one teaching and tutoring is what I have been doing since 1999. I can certainly help you get started for sure but most of us learn, as I did, at home using the built-in help resources that Chief Inc built into their software: Help Files (F1 Key), Video Tutorials (found under "Help"), at the Home Designer Website you will find, also their "Knowledge Base" Contact me for an appointment! DJP

I also agree with this sentiment in that I too was once a "Newby" and have "been there and done that" wrong so many times until I just one day buckled down and learned the software, After that, it is now a simple pleasure to use the software to create aesthetic and useful structures for people to enjoy. Forget the frustrations and get on to the Joy of Creating as soon as is possible for you. DJP

I always use two plans: one that reflects existing conditions (as built) and then a save-as copy of that plan called: version one, two etc. These plans show potential changes or additions that are proposed to be made. I do agree with Eric in that knowing what software title and version would determine any specific suggestions because different titles and versions vary wildly as to capabilities and choices to get things done. What do you have???? DJP

To further clarify "Defai;t Settings" is .plan file significant whereas Preferences sets up tendencies that the program will then have from there on.One uses the software in a particular way and that way is in Preferences. One might be designing a remodel, so in such a case you would use different Dimension settings for a remodel and different settings for a new structure, those changes are made in the .plan file by way of Default Settings just for that plan file and not all plan files. To alter each new plan before the fact is done by opening one's .profile plan (found in "My Documents/Home Designer xxx/Templates" where you use .profile for Imperial measure units or .profilem for Metric Units. You open one or the other and directly modify its settings to reflect your personal likes and dislikes and then save the edited copy back into your Templates folder for future "New Plans". I would not do this until you are more comfortable using the software, as mistakes can be made that can become annoying to one. DJP

Keep in mind that the latest version has only been out for a few days. That does not mean that other particular users who helped develop these versions cannot help (I have helped develop all versions of Home Designer and Chief Architect Premier since 1999) are not here to help and also the Tech Support and Software Architects and Engineers at Chief Arachitec Inc are also there to communicate with. I can get usable renders in Home Designer titles as well as Chief Architect Premier presently. It is a matter of finding the right settings, adjusting material and lighting settings, this has not changed since 1999. You are each free to have your own opinions and to make your own decisions as it should be. I currently do not use "Physically Based Rendering" except on a trial and error basis. This rendering technique is brand new with this release and is not as refined now as it will be later. For now, I recommend just using the "Standard" rendering technique which has not been added to or changed; it still works the same way as it did in older versions. DJP

Asking such a question here is, in my opinion, a waste of time because Chief Architect Sales can answer your question directly anytime Monday - Friday with certainty. All you will get here are opinions of what might or might not be true. Home Designer Pro does have access to more Material Catalogs than any other title except a Chief Architect Premier license with SSA. You can search the Knowledge Base for answers today ( https://www.homedesignersoftware.com/search/?default_tab=support&q=catalogs ) and you can go to the Home Designer Website and find some answers perhaps. Sometimes it is better to go to an official source for useful information. https://www.homedesignersoftware.com/products/product-chooser.html and https://3dlibrary.chiefarchitect.com/index.php?r=site/library&search=&x=0&y=0&x=true&soft_family_2=2&hid_soft_family_2=2& DJP

Commonly a detached garage is usually lower, floor height wise than the main house for drainage purposes and so you do not need a ramp to enter and leave the garage with a vehicle. The software will treat all enclosed structures the same in terms of floor and ceiling heights so it is on you to calculate the differences in floor and finished ceiling heights of two independent structures. New users must understand that the software is simply a finely tuned mechanical device which depends utterly upon your knowledge and competence to guide it to an acceptable result. If you do not learn and customize Edit - Default Settings to reflect your actual or intended buildings, you then just get what the software's out-of-the-box settings deliver. Find out how to set up your plan file and then obtain something useful for yourself. DJP

https://www.homedesignersoftware.com/support/article/KB-01809/creating-a-stepped-foundation.html Read the above Help article from the Knowledge Base at the Home Designer website. DJP

No, I have not in any version of Chief Premier or Home Designer since 1999. The exact steps to print at all whether PDF or paper are simple but completely unforgiving if you miss one setting in the printing process. Look at each dialog as you order a print. See what settings are selected on each dialog. Set you your printer paper/PDF size and orientation before ordering a print, make sure "Print to Scale" is checked. If you will share a copy of your problem .plan file here, I will then have something to evaluate your situation as to PDF printing. It could be something you did or did not do but it could also be something resident on your PC or Mac. DJP

Be sure that what you currently have missing is not "turned off" in "Edit - Default Settings - Camera Defaults". DJP

The number one thing that most new users miss, is the fact that there seems to be only one "Display Options" dialog when in fact, though they look to have a similar appearance, there are actually TEN (10) different Display Options Dialogs, one for each camera type, one for plan view and one for the Reference Display tool. They look identical but can make things seem mysterious when something is checked "on" in plan view and it is then found to be missing in one of the camera views! DJP

Please read this Knowledge Base Help article on the subject of your query: https://www.homedesignersoftware.com/support/article/KB-00048/downloading-library-catalogs.html DJP

In order to even start to answer, anyone would have to know what exact software title and version you have, what do you have? Then knowing that I can see what the capabilities of your software actually are. You assign materials to surfaces and to objects. So each object or surface you create that carries a particular then adds up to what the Materials List reads out. How well you properly apply materials then determines the veracity of the resulting Materials List, which can be created by room, by area or for the entire floor and lastly for the entire structure from foundation to roof ridge. DJP

That seems to be correct, if you want to be sure, you can contact Chief Architect Inc Sales to get direct, correct information or you can download a paint color image from the Behr website and then import that into Essentials, user library in the library Browser as a custom material and then use that as you like. I am also sorry to report that Essentials is the ONLY title that does not have the ability to import custom materials as above ( see this article in the Knowledge Base ), so you can upgrade and then do the above or just get as close as possible within the tools that you paid for. DJP

Under Text Tools, I use a "Marker" for that purpose, it allows you to display two text values on either side of a boundary line to show two floor height values in plan views. DJP

That is fine, software applications are preprogrammed to do what they do, you might consider using both, employing the strengths of each, your call. DJP

DJP

https://www.homedesignersoftware.com/support/article/KB-00904/creating-a-bonus-room-above-a-garage.html Read this please DJP

Only Architectural and Pro have any ability to "Define" wall layering and types other than adding "Wall Coverings" which just alters the outer appearance of edited walls. If you require the best such ability upgrade to Pro or even better, Chief Architect Premier. DJP

Post a copy of your problem plan file as well as a detailed description of your difficulty to facilitate a useful answer. DJP

Soffits will be found under "Cabinets, Soffits" alphabetically in your various Display Options dialogs, find them, turn them on in your Wall Elevation Camera Set and they will then obediently appear. DJP

All objects show or are hidden visually by way of "Display Options" dialog. Plan view has its own Display Options dialog, each camera type has its own Display Options Dialog so objects can appear in plan view but not appear in a camera view for this reason: though all Display Options dialogs look alike, there are actually several of them, each controlling, either plan view and another one for each camera type. Check for that DJP