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AlexT8113

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Hi,

 

This was working fine on my first computer. Today, I switched computers and installed HDP 2019 on my new laptop. After doing so, the doors and windows labels can no longer be specified nor suppressed.

When I try to click on the suppress box or on the specify label option, nothing happens. It worked before I made the switch. I also lost several fonts in the process for some reason.

 

Thanks if you can figure this one out.

 

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Gore_renovation_2018.plan

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Works as expected in my Pro 2019 trial copy.

 

You might try an uninstall then install and if you still have issues, contact support.

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Your plan that you shared opened just fine within my copy of Home Designer Pro. I could then edit the door and window labels as I choose. I could find NOTHING wrong as you said.

 

DJP

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Thanks guys for looking into it. I uninstalled and reinstalled, and I get the same issue... I was hoping there would be a check box somewhere that would not allow me to modify these labels. I guess I will contact support.

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