AlexT8113 Posted December 4, 2018 Share Posted December 4, 2018 Hi, This was working fine on my first computer. Today, I switched computers and installed HDP 2019 on my new laptop. After doing so, the doors and windows labels can no longer be specified nor suppressed. When I try to click on the suppress box or on the specify label option, nothing happens. It worked before I made the switch. I also lost several fonts in the process for some reason. Thanks if you can figure this one out. Gore_renovation_2018.plan Link to comment Share on other sites More sharing options...
AlexT8113 Posted December 4, 2018 Author Share Posted December 4, 2018 I should add that I get the same issue when I try in another plan. Link to comment Share on other sites More sharing options...
solver Posted December 4, 2018 Share Posted December 4, 2018 Works as expected in my Pro 2019 trial copy. You might try an uninstall then install and if you still have issues, contact support. Link to comment Share on other sites More sharing options...
DavidJPotter Posted December 4, 2018 Share Posted December 4, 2018 Your plan that you shared opened just fine within my copy of Home Designer Pro. I could then edit the door and window labels as I choose. I could find NOTHING wrong as you said. DJP Link to comment Share on other sites More sharing options...
AlexT8113 Posted December 4, 2018 Author Share Posted December 4, 2018 Thanks guys for looking into it. I uninstalled and reinstalled, and I get the same issue... I was hoping there would be a check box somewhere that would not allow me to modify these labels. I guess I will contact support. Link to comment Share on other sites More sharing options...
AlexT8113 Posted December 4, 2018 Author Share Posted December 4, 2018 Resolved! Issue was due to my out of date graphic card driver! So odd! But it worked! Link to comment Share on other sites More sharing options...
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