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CrewChief

Floor Camera stopped working and so did ability to "select" rooms

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For some reason, both the Floor Camera and the ability to "select" a room - stopped working this evening (both worked earlier today).

 

Not sure if it is something regarding the product or ...?

 

Tried closing / opening again but no luck. Also looked in the Help Section.

Any tips / feedback appreciated.  (Software version below)

 

Thanks

 

__________________________________

 

Home Designer Suite 2016

17.3.1. 1x64
 
Windows VISTA 64-bit
Service Pack 2
Driver: NVIDIA GeForce 9300M GS

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Posting the plan file will help us help you. Make sure it's not open in Home Designer. 

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Delete the invisible wall between the kitchen and garage, then redraw it.

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Now I can click on rooms again. TY Eric ! 

Still cannot get Floor Camera to work however.

Have you experienced anything like this before?

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Floor and full camera both working here in Suite 2016 Trial.

 

Can you describe "cannot get Floor Camera to work"? What happens -- or doesn't happen?

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Eric, 

 

When I click the camera anywhere - whether outside or inside home - it does not activate at all. 

 

It used to open up new window that allowed me to view inside of home from a floor level.

 

Just stopped working for some reason ...

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You might try a reinstall. There is a Repair option that will sometimes fix problems like this.

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Unfortunately the software reload did not work. Also using the latest version. This is bizarre as the camera was functioning properly previously.  

 

Please let me know if you have any additional insight to share.

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Just to make sure, when you select a camera and click in a plan, you are also dragging in the direction of the view?

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