CrewChief Posted December 3, 2015 Share Posted December 3, 2015 For some reason, both the Floor Camera and the ability to "select" a room - stopped working this evening (both worked earlier today). Not sure if it is something regarding the product or ...? Tried closing / opening again but no luck. Also looked in the Help Section. Any tips / feedback appreciated. (Software version below) Thanks __________________________________ Home Designer Suite 2016 17.3.1. 1x64 Windows VISTA 64-bit Service Pack 2 Driver: NVIDIA GeForce 9300M GS Link to comment Share on other sites More sharing options...
solver Posted December 3, 2015 Share Posted December 3, 2015 Posting the plan file will help us help you. Make sure it's not open in Home Designer. Link to comment Share on other sites More sharing options...
CrewChief Posted December 3, 2015 Author Share Posted December 3, 2015 solver , thanks for reply. here it is. still the same issue today. Link to comment Share on other sites More sharing options...
DavidJPotter Posted December 3, 2015 Share Posted December 3, 2015 Nothing was attached DJP Link to comment Share on other sites More sharing options...
CrewChief Posted December 3, 2015 Author Share Posted December 3, 2015 Thanks DJP. Please let me know if this works ( attaching .PLAN file ) NDFP4_11-15-15a-UP.plan Link to comment Share on other sites More sharing options...
solver Posted December 4, 2015 Share Posted December 4, 2015 Delete the invisible wall between the kitchen and garage, then redraw it. Link to comment Share on other sites More sharing options...
CrewChief Posted December 4, 2015 Author Share Posted December 4, 2015 Now I can click on rooms again. TY Eric ! Still cannot get Floor Camera to work however. Have you experienced anything like this before? Link to comment Share on other sites More sharing options...
solver Posted December 4, 2015 Share Posted December 4, 2015 Floor and full camera both working here in Suite 2016 Trial. Can you describe "cannot get Floor Camera to work"? What happens -- or doesn't happen? Link to comment Share on other sites More sharing options...
CrewChief Posted December 4, 2015 Author Share Posted December 4, 2015 Eric, When I click the camera anywhere - whether outside or inside home - it does not activate at all. It used to open up new window that allowed me to view inside of home from a floor level. Just stopped working for some reason ... Link to comment Share on other sites More sharing options...
solver Posted December 4, 2015 Share Posted December 4, 2015 You might try a reinstall. There is a Repair option that will sometimes fix problems like this. Link to comment Share on other sites More sharing options...
CrewChief Posted December 4, 2015 Author Share Posted December 4, 2015 Will do and will report back. Thanks Eric Link to comment Share on other sites More sharing options...
CrewChief Posted December 4, 2015 Author Share Posted December 4, 2015 Unfortunately the software reload did not work. Also using the latest version. This is bizarre as the camera was functioning properly previously. Please let me know if you have any additional insight to share. Link to comment Share on other sites More sharing options...
solver Posted December 4, 2015 Share Posted December 4, 2015 Just to make sure, when you select a camera and click in a plan, you are also dragging in the direction of the view? Link to comment Share on other sites More sharing options...
Solution CrewChief Posted December 6, 2015 Author Solution Share Posted December 6, 2015 Thank you Eric. Yes I see you have to drag on it. Clicking does not activate it. Link to comment Share on other sites More sharing options...
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