DerekPedersen

Chief Architect
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About DerekPedersen

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  1. DerekPedersen

    Graphics drivers....

    Hello, Thank you for the question. The ray trace function runs primarily through he CPU. The Standard and other rendering techniques such as Watercolor, Line Drawing, etc. as well as the 2D views run primarily through the GPU (graphic card). The Physically Based rendering technique provides the closest result to raytracing and runs through the graphics card and provides near real-time results. Our development team is looking at the newly released real-time ray trace capability that the RTX graphics cards can provide, but there is not a feature in Chief Architect that utilizes this graphic card function at this time. Feel free to contact us if you have any questions at 208-292-3400. Kind regards, Derek Pedersen Chief Architect Software
  2. Hello Derek,

    I need some help with this program I just got a few days ago.

    I was wondering if you could help me with quick guidance on how to use the measuring tape. I did watch through the video guild program to see if it does provide detail on how to modify the adjustment. witch, I can't find the video that gives me the detail. the problem I'm having is. when a vertical wall corners with a horizontal. Like an L and when the window is on either side. how do I measure out without interfere the window but move the wall measurement? 

    Capture.PNG

    1. solver

      solver

      You might start a new thread with your question. This is a user to user forum and not a direct link to individual Chief Architect employees.

  3. DerekPedersen

    Upgrade from Home Designer Pro 10

    Thank you for the question and for your interest in upgrading. We do currently have an upgrade special where you can upgrade from older versions not listed on our website. You can contact our sales department for more information at 208-292-3400 or email sales@chiefarchitect.com Kind regards, Derek Chief Architect Software
  4. Hi Derek 

    I have been trying to customize a white/green material for a sofa, I want to change the stripe green color to a darker shade without the white stripe being affected. Could you point me in the right direction.

    I have already saved the original material in the user catalog and opened it into "define material"

  5. Looking for the best application specific 3D settings for in the nVIDIA control panel (GTX 1050 Ti SC) for Home Designer Pro 2018.

  6. DerekPedersen

    Steep topography challenge

    Hello Joe, Thank you for the question and for your interest in Home Designer Software. If you have access to a property survey with topo information in a cad format such as a DXF file you can import the terrain and contour elevation data and automatically convert it into a 3D model of the terrain. You would need our Home Designer Pro version as a minimum product to import the terrain in a cad format. Here is a tech article about how this is done. Note that this is a Chief Architect help article so some of the options will not be available in Home Designer Pro. For example, you can only import DXF terrain in HD Pro, you can't import DWG files in Pro. https://www.chiefarchitect.com/support/article/KB-00719/importing-terrain-elevation-data-from-a-dxf-or-dwg-file.html There are additional ways to develop your terrain including importing GPS data and using the terrain tools such as elevation lines, points and regions. For these tools you would need our Home Designer Suite or above. Kind regards, Derek Chief Architect Software
  7. DerekPedersen

    Quick Reference Card?

    Hello Mike, Thank you for the question and for your interest in Chief Architect Software. You can generate a hotkey list in Home Designer by clicking on the "Tools" menu and then select "Create Hotkey List". You will be asked to name and save the file. Once saved, navigate to the saved location and double-click to open the file. I have attached images for your reference. Please feel free to contact our Sales Department with any questions. sales@chiefarchitect.com or call 208-292-3400 Kind regards, Derek Chief Architect Sales
  8. DerekPedersen

    Home Designer 2017 soon?

    Hello, Thank you for your interest in Home Designer and for the question. We have a 30 day current version guarantee so that if a new version releases within this period you can apply for the upgrade. You will find details and the form here. https://www.homedesignersoftware.com/shop/guarantee.html We will be releasing the 2017 version within 30 days from now, so you will be covered by our current version guarantee. Please feel free to contact us with any questions. sales@chiefarchitect.com or 208-292-3400 Kind regards, Derek Chief Architect Sales
  9. DerekPedersen

    Downloaded Suite by error – I want Pro.

    Hello, Thank you for the post and question. Customer Service has reached out to you directly to offer assistance. Kind regards, Derek Chief Architect Sales
  10. DerekPedersen

    3d Views

    Hello Robyn, I can't visualize what you are describing. Can you attach an image of the plan and rendering that shows the issue? Kind regards, Derek Chief Architect Sales
  11. DerekPedersen

    can't access "room specification" dialog on 2nd floor

    Hello, The typical cause of this is that you have a broken wall connection. Zoom into all of the wall intersections and make sure they are connected. If there is a small gap, room definition is lost and you won't be able to open the room specification dialog box. Hope this helps. Derek Chief Architect Sales
  12. Hello, Thank you for the question. Below is a list of the primary differences between the Interiors version and Architectural in regards to the cabinet function. Architectural has the ability to create angled cabinets. Interiors only has standard hardware for pulls and hinges. Architectural has a catalog to choose different hardware. Architectural has additional drawer styles but the door styles are the same. Architectural has a larger catalog of molding profiles. Architectural has the ability to specify custom cabinet labels. Architectural has a custom counter top tool for custom shapes for counter tops. Architectural has a custom backsplash tool. The resize of cabinets works the same in all products. I hope this helps. Feel free to call our sales department at 208-292-3400 if you would like to discuss. Kind regards, Derek Chief Architect Sales
  13. DerekPedersen

    Stairs down to basement

    Hello, Thank you for the question. You will want to draw your stairs on the lower floor instead (stairs by default will draw to the floor above). For example, if you are adding stairs that connect the basement to the first floor, you will want to go to the basement floor (floor 0) and draw the stairs on this level. Once the stars are there, select the stairs and click the auto-stairwell tool to create the stairwell. You will see the direction indicators correctly at this point. I hope this helps. Here are a few stair resources. http://www.homedesignersoftware.com/support/article/KB-00420/71/Home-Designer/Stairs/How-to-Create-a-Staircase.html http://video.homedesigner.chiefarchitect.com/?search=stairs Regards, Derek Chief Architect Sales
  14. DerekPedersen

    Need Help building stairs and stairwell

    Hello Karen, Thank you for the message. The link below will bring you to a Youtube video of our Quick Start webinar. If you forward the video to 29 minutes and 41 seconds and begin watching at this point you will see how to draw a "U" shaped stair. https://www.youtube.com/watch?v=Nl_LqMrd6os&index=3&list=PL7J4ch5cuz98ZvCydx8NNmfHBHSZReG_M I hope this helps. Kind regards, Derek Chief Architect Sales