solver

Take a look at the attached image and notice how odd some of the numbers seem.

The first is Standard Area, the second is Interior Area.

Here is a KB article that might help.

http://www.homedesignersoftware.com/support/article/KB-00552/

Use a FULL CAMERA instead of a FLOOR CAMERA.

What does a Full Overview (exterior) look like?

>>>  it changed to rectangular.

I don't understand this. Could you post a couple of screen captures showing the problem?

Post the plan. Best way to get help on this type of issue.

I would go through the process of downloading again. 

If no one else has a solution, call support Monday.

The traditional way of modeling this type of plan is to have the house and garage on the same floor, then set the garage floor to a negative height to lower it.

As for the deck, make sure you are on level 2 when drawing it.

You may get the best answer from Chief. I'd contact sales with your question.

Something like this?

I placed it in the wall in a 3D view, selected it, and using an edit handle, pulled the bottom down.

Like this.

There are two settings in Pro. Wall Cuts Roof at Bottom, and Lower Wall Type if Split by Butting Roof.

I find them to be finicky -- that is, I'm sure I don't fully understand, or maybe the program is to blame, or maybe it's both. Anyway, here are two examples of what can be done.

One is open from one floor to another, one is closed using an interior room type of wall.

If this is an important feature, suggest you trial the Pro version and see if it works for you.

There are two settings in Pro. Wall Cuts Roof at Bottom, and Lower Wall Type if Split by Butting Roof.

I find them to be fickle -- that is, I'm sure I don't fully understand, or maybe the program is to blame, or maybe it's both. Anyway, here are two examples of what can be done.

One is open from one floor to another, one is closed using an interior room type of wall.

If this is an important feature, suggest you trial the Pro version and see if it works for you.

Is this what you want to model?

It's a pass-through and a doorway.

Since you have Pro, you may also edit the roof plane directly to create a hole for the railing.

Like this?

I drew the walls including the railing, then built the roof.

After you Choose the file, you must click Attach This File just below.

That's exactly what I got -- that kicked up roof. I did not see the easy fix, but maybe Mick did?

Is this what you are wanting?

I cheated a bit and used tools you don't have in Suite to do the roof.

Check your ceiling heights -- most are using the default, some are slightly off.

I did create a 2nd floor with short walls and no roof to fake the parapet walls.

Add the difference to the ceiling height in the garage.

Suggest you try it yourself. A marquee around the entire plan will select everything, even things that are not visible. 

Edit Area also has a "Visible" option which as it says, only selects what you see.

Also, read up on Rotate Plan View. I don't believe it is intended to do what you want.

On the left side of the page -- Click Past year

Then under Other

click either

Items I participated in

or

Items I started

Happened once to me too.

Try using Edit>Edit Area(Edit All Floors) to select the entire plan, then just rotate it to where you want it.

Are you using a wall as your wooden panel? Walls want to automatically connect to each other -- very annoying at times.

If you can model this as something else, like a soffit, it would be an independent object and placed as needed.

You could raise your roof planes.

SketchUp

You can make doors with an angled top in Pro, but no way to specify the angle.