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Albert_Villaluna

how to activate software on new hard drive

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my hard drive crashed. I installed Home Designer in a new drive but cannot run the program. It says that I need to deactivate the software first on the other computer (crashed drive) but I cannot find any link on how to do just that on the website. thanks!2137117604_LicenseDeactivation.thumb.PNG.9ab6171d88852a6bf3846af48adc0178.PNG

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Your software is "Active" on your crashed hard drive. You must call Customer Service at Chief Architect Inc, Monday through Friday, Pacific Time office hours for the assistance you need. Any corroborating evidence you can provide them will help them help you (serial number, a sales receipt, etc).

 

DJP

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Did you click the blue link to Log In To Your Chief Architect Account?

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Go into digital locker where your codes are stored. There is a button to remove all other accounts. Click this and it will remove access  from all other conputers. Regardless if they are in working order.  Worked for me as i got rid of my last pc.

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