Soffit, Staircase and Custom Tiles

[Zahida 0]

Hi

 

Would someone please please help me with the following issues.

I have made video clips explaining what I need help with. I cannot explain in typing it all out.

 

Truly appreciate it. Thank you in advance. 

MASTERPLAN (1).plan

[Jo_Ann 149]

Adding the jpeg file to the library, and then painting it to the backsplash, works like it's supposed to (when I tried it on your plan).

The only thing I can suggest, is to delete the pattern from your library and then begin over (re-add the jpeg to the library).  Maybe that will fix whatever went wrong.

 

The soffit:  If you zoom in real close (2d view) you can see the outline of the soffit (you changed it to a light yellow, and that's why you can't see it).

Open the tool display for the 2d view, and change it back to the original grey.

 

Why are you using a soffit for the step?  Copy/paste the single step that you already have, position it, and it will automatically wrap.

 

[Zahida 0]

I had deleted the pattern from my library and re-do it but I'm still having the same problem.

(Adding the jpeg file to the library, and then painting it to the backsplash, works like it's supposed to (when I tried it on your plan).

The only thing I can suggest, is to delete the pattern from your library and then begin over (re-add the jpeg to the library).  Maybe that will fix whatever went wrong).

 

I had tried what you suggested but in my program it's showing nothing there. Ahhhh

(The soffit:  If you zoom in real close (2d view) you can see the outline of the soffit (you changed it to a light yellow, and that's why you can't see it).

Open the tool display for the 2d view, and change it back to the original grey).

 

I don't want a step for the other side where I am using the soffit I need to fill in the gap. 

(Why are you using a soffit for the step?  Copy/paste the single step that you already have, position it, and it will automatically wrap).

 

Thank you 

[Jo_Ann 149]

I see that 'SDXC' card is highlighted when you are choosing the jpeg file.   Try moving the file to your pc in the 'my documents' or 'my pictures' folder.

Then re-add the file to your library.  Try it and see if it works.

[Zahida 0]

Sadly it didn't work :-( same issue.

[Jo_Ann 149]

Are you able to paint other textures from the library core materials to the backsplash?

[Zahida 0]

Yes I can BUT look at the pattern that I chose it isn't there on plane color.

[Jo_Ann 149]

[Zahida 0]

Nope still the same. So grateful for your help

[Jo_Ann 149]

I believe that you have removed the sdxc (D) drive from your pc and then HD Pro can no longer find the file. 

When you moved the file onto a Windows folder, did you go to the NEW location of the file to re-add it to the library?

[Zahida 0]

No I didn't remove the SDXC from (D)

 

Would suggest that I redownload the CA software and see if many of my issues might be resolved??

[Jo_Ann 149]

I doubt that that would resolve the issue.

Considering that you are able to paint Pro core materials, would seem to suggest that there is an issue with the way you are adding the file, or even the file itself.

[Zahida 0]

You're most welcome to take over my laptop and see for yourself by add any tile from CA.

[solver 489]

Have you toggled off textures?

[Jo_Ann 149]

Try adding this jpeg.  It tiles better.

[Zahida 0]

If you have seen the video clip which I had explained my issues, I had used this tile. 

[Zahida 0]

Have you toggled off textures? I don't understand??

 

[solver 489]

[Jo_Ann 149]

It IS the SAME tile, only better.

[Zahida 0]

Please see attachment 

[Jo_Ann 149]

On the toolbar, EDIT, down to the bottom, PREFERENCES.

In the dialog box that opens, left side, down at the bottom, click on 'video card status'.

Take a snip of the box that opens, and post it here.

[Zahida 0]

Done

[Jo_Ann 149]

I was able to reproduce one of your posted pics by toggling OFF textures, as Solver suggested you might have done.

 

[Zahida 0]

I went into edit preference reset option and reset toolbars to factory defaults

and reset other preferences to factory defaults but the Toggle pattern still grey and not turning on.

However I did manage to add the prefered backsplash that I needed after resetting the preference.

 

Thank you once again now that this issue has been resolved onto the next one :-)

 

[Zahida 0]

1 hour ago, Jo_Ann said:

I was able to reproduce one of your posted pics by toggling OFF textures, as Solver suggested you might have done.

 

Thank you for showing me this as I will now keep it in mind that I can take a look here if I have further issues.