Home Designer Pro 2018 Plan Templates Issues

[TiffanyH512]

Ok, starting a new plan and wanted to use one of the default templates, but some of the templates are missing all of a sudden, and many of the ones that do show-up won't let me select inches as my default measurement, only metric. Any advice?

 

-TiffanyH512

 

Home Designer Pro 2018 Mac OS 2.2 GHz Intel Core i7

[DavidJPotter]

I am sorry, I do not use templates. Were I you, I would make sure Imperial units is the current selection for default plane and templates first and then try again. I mainly use Chief Architect Premier on a daily basis.

 

DJP

[solver]

Are the templates missing from the templates folder, or just not available from Pro?

 

You might try an install (reinstall) of Pro and use the Repair option. It will replace missing items.

 

You could also report this to Tech Support. They often know of problems that effect multiple people.

[TiffanyH512]

Thank you, I will do that. Templates are missing from the folder. I will reinstall and see if that does the trick. Thank you!
 

[henrygobel]

Same thing happened to me. The templates were missing suddenly. Were you able to fix it?

[TiffanyH512]

Hi, yes, I was able to get them back. I think that the files are being pushed to the cloud, and so they are not there when Home Designer Pro opens up. I went to my documents folder in Finder, and opened the Home Designer Pro file, then the templates file, and downloaded any missing plans. That did the trick! Good luck!