LindaM

Landscape Material Not Showing in 3D

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I'm having an issue with my landscape material not showing in full perspective or any 3D views, it's there and reflected on my floor plan view.  

I'm working on a new '17 MacBook Pro, HD Pro '18.  Hoping this is something simple.  TIA

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Quick answer may be to check to see what the height the material is. If it's the same height as the other terrain, it may not show. Even if you raise it up an 1/8" or so, it could help.

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I'll try this but, it's been showing since I entered it a couple months ago.  Thank you.  I tried a reboot also.

 

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Most new users do not know that there is a "Display Options"  dialog for plan view, each camera type and another one for the "Reference Display" tool, seven in all. They all look a like but are completely different in terms of what they control. So having your terrain "on" in plan views does not mean that it is turned "off" in all the camera views. You have to look (open the Layer Display dialog while in a camera view and check to see if the missing object or objects are in fact missing or just not checked "on" in that "Display Options" dialog that controls what is seen and not seen per camera view, plan view and Reference view.

 

DJP

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Appears to be on?  All of my terrain options are checked also.

 

Screen Shot 2018-03-25 at 6.07.07 PM.png

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2 hours ago, LindaM said:

I'm having an issue with my landscape material not showing in full perspective or any 3D views

I can clearly see the terrain in the background of your posted image, what is actually missing then???

 

DJP

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My plants are missing that I placed in the beds, also all the trees in the yard (grass) portion and a potted flowering plant on the porch is gone.  

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Here is a screen shot when I was deciding on front door colors.....it shows all of the items that are now missing.

BM Hawthorne Yellow.png

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That layer is called "Plants" in all versions of Home Designer software, make sure that named layer is on in Display Options for the camera type you are using.

 

DJP

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I posted a screen shot of that "above".  Plants is checked, is this the area you're speaking of?

 

 

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In this case, then, you are seeing an improper function which is probably rooted in your computer hardware, most likely your video card. A simple, possible fix is to make sure your video card has up to date software drivers or if a desktop computer. it may be running visuals with a cheap, integrated video support built into the Mother Board instead of the more able, separate, stand-alone, dedicated video card (this may be the case without your prior knowledge but is a common problem. If you are using a laptop, its video card may not meet minimum requirements for supporting Home Designer software. Many inexpensive laptops that are fine for minimal browsing and email but not stout enough for graphics-heavy applications like Home Designer and Chief Premier. I am not personally accusing you of anything but rather something that is a common problem and one you might look at.

 

DJP

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Attaching your plan file (the .plan) is usually the best way to get good answers. It saves others from writing every possible solution to a problem not always fully understood, and/or prevents the back and forth of one guess at a time.

 

Close Home Designer, zip the .plan file and attach it like you do an image.

 

Also, you can make me happy by filling out your signature.

 

Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding this info to your signature (see mine for an example) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

SIG.thumb.jpg.af17109346e9446432098056e258623d.jpg

 

----

 

Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

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I'm not running on a cheap laptop and the sole purpose of buying this new machine was to run CA.  Thank you for your assistance, I'll certainly try anything but certainly hope it's not my Mac.

 

Screen Shot 2018-03-26 at 11.09.33 AM.png

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It looks like all of your textures and images may be missing, not just the items.

 

Try 3D> Camera View Options and make sure that Textures are enabled.

toggle-textures.thumb.jpg.54f44962c90d8837046f94ce438b2c32.jpg

  • Upvote 1

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That did it!  Thank you!!

 

 

Now I can't figure out how to get my signature to show?  The check will not stay selected?

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Linda -- I was asking for the actual .plan file, not a picture of the plan.

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19 minutes ago, LindaM said:

That did it!  Thank you!!

 

 

Now I can't figure out how to get my signature to show?  The check will not stay selected?

step-01.thumb.jpg.7df21a11f6e5f759cbc9b42d09b4abcf.jpgstep-02.thumb.jpg.9fc1ffb2a0fac042bef80e7563994097.jpgstep-03.thumb.jpg.006e449415843a671b4876dff4e9818f.jpg

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Got the problem fixed, thanks all!

 

 

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