donny58072 Posted December 13, 2017 Share Posted December 13, 2017 I am having two issues. 1. I downloaded the new Diamond Kote siding download. How do I incorporate that download (or any download) into my core database, or anywhere at all for that matter so I can use it? 2. Ever since the new update download, I can no longer change the label on cabinets. ?? Is there a way to get that back? Thank you in advance for any help! Link to comment Share on other sites More sharing options...
DavidJPotter Posted December 13, 2017 Share Posted December 13, 2017 DJP Link to comment Share on other sites More sharing options...
donny58072 Posted December 13, 2017 Author Share Posted December 13, 2017 Thank you so much Mr. Potter!! Any advice on how to get the cabinet labels to work again? I usually go in and put my own cabinet codes in to match my manufacturers cabinets for install, but it wont let me do that any more! Any ideas? I used to be able to but ever since the last update it wont let me! Link to comment Share on other sites More sharing options...
donny58072 Posted December 14, 2017 Author Share Posted December 14, 2017 I Click on label, but it doesn't do anything, and wont go to the label page. I can click all other options, such as materials, and access all of those, but refuses to let me go to label. Very frustrating. FYI signature fixed, I'm using Home Designer Pro 2018. About a month or 2 ago, it had a download update that I did, and ever since wont let me access it, and the whole program will freeze sometimes requiring a restart to do stuff again. Link to comment Share on other sites More sharing options...
solver Posted December 14, 2017 Share Posted December 14, 2017 This has been discussed on ChiefTalk, and the recommendation is to install an older video driver. Are you using an Nvidia card? There is 382.05 that came out in May that is reported to be stable and not have this issue. More recent drivers may also work. Link to comment Share on other sites More sharing options...
donny58072 Posted December 14, 2017 Author Share Posted December 14, 2017 Ill be honest, no idea what a Nvidia card is, and I'm not sure where to go to download that. I'm ok with computers but by no means advanced, I'm a home builder that got into designing them myself with this program haha. Link to comment Share on other sites More sharing options...
solver Posted December 14, 2017 Share Posted December 14, 2017 I believe Pro has this. Go to preferences and check. Link to comment Share on other sites More sharing options...
donny58072 Posted December 14, 2017 Author Share Posted December 14, 2017 Here is mine. Link to comment Share on other sites More sharing options...
solver Posted December 14, 2017 Share Posted December 14, 2017 If you are running Windows 10 64-bit, download and install this driver. http://www.nvidia.com/download/driverResults.aspx/118518/en-us If anything else, start here: http://www.nvidia.com/Download/Find.aspx?lang=en-us Choose the OS and Search. 1 Link to comment Share on other sites More sharing options...
donny58072 Posted December 14, 2017 Author Share Posted December 14, 2017 Amazing, you are awesome! Thank you so much for the help guys, means alot! I appreciate your time! Link to comment Share on other sites More sharing options...
solver Posted December 14, 2017 Share Posted December 14, 2017 Please update if this fixes the problem. Also good to report to Chief Architect (Home Designer) https://support.chiefarchitect.com/ Link to comment Share on other sites More sharing options...
rtitusdesigns Posted January 21, 2018 Share Posted January 21, 2018 On 12/13/2017 at 7:43 PM, solver said: This has been discussed on ChiefTalk, and the recommendation is to install an older video driver. Are you using an Nvidia card? There is 382.05 that came out in May that is reported to be stable and not have this issue. More recent drivers may also work. I have downloaded this driver and still cannot do anything with labels. Same as Donny just stopped being an option. Along with no reflections, rough edges in 3D and freezes up often. And microsoft keeps updating automatically (can't change that) to new driver so i'm having so many issues with program i'm ready to search new one. Chief Architect says they can't do anything else to help:( Link to comment Share on other sites More sharing options...
solver Posted January 21, 2018 Share Posted January 21, 2018 See this thread on ChiefTalk. https://chieftalk.chiefarchitect.com/topic/16205-nvidia-driver-3880-and-up-possible-fix/ I'm using the latest Nvidia drivers without issue. Link to comment Share on other sites More sharing options...
donny58072 Posted January 21, 2018 Author Share Posted January 21, 2018 rtitusdesigns, try this: https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10 I used it to update my drivers. I also started having an "error" video card issue, and couldn't open the program, when I did it would not 3D render. This update restored that, but now the issue is I can't go 5 minutes without the program freezing up, and then I have to restart it. I agree with your frustration, I have owned this program for 4 years with no issues, and one update has created nothing but problems and issues for me. If something can't get figured out I to may have to figure something else out. Anyone else have any ideas on why I would freeze all the time? HP, NVIDIA, Windows 10, My drivers are to date, and no other issues with any other programs. Link to comment Share on other sites More sharing options...
rtitusdesigns Posted January 21, 2018 Share Posted January 21, 2018 1 hour ago, donny58072 said: rtitusdesigns, try this: https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10 I used it to update my drivers. I also started having an "error" video card issue, and couldn't open the program, when I did it would not 3D render. This update restored that, but now the issue is I can't go 5 minutes without the program freezing up, and then I have to restart it. I agree with your frustration, I have owned this program for 4 years with no issues, and one update has created nothing but problems and issues for me. If something can't get figured out I to may have to figure something else out. Anyone else have any ideas on why I would freeze all the time? HP, NVIDIA, Windows 10, My drivers are to date, and no other issues with any other programs. Hi Donny, So according Cheif Architect i need this driver specifically: http://www.nvidia.com/download/driverResults.aspx/118518/en-us My computer automatically updates which is the biggest problem. As of now the issues are getting worse. I can't even present anything to Clients. sigh.... Also same here, i have used this program since 2008 and upgraded to where i am now. Issues were only due to quality of computer. Once last fall started having issues i bought the best the store had and now have even bigger problems. Link to comment Share on other sites More sharing options...
donny58072 Posted February 8, 2018 Author Share Posted February 8, 2018 I can't promise a fix for you, but Chief Architect gave me this, and my issues are resolved. They said the update has to be 1-23-18 or newer. Nvidia having many issues, and this driver update fixed all of mine. Have to actually log in or create an account, then download driver update (its free), and wham, mine was good to go again. Hope it works for you. https://www.geforce.com/drivers Link to comment Share on other sites More sharing options...
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