kitmuu Posted March 3, 2016 Share Posted March 3, 2016 I just upgraded to HD Pro 2016 from HD Suite 2012. In the old program when I used the Copy Region as Picture command, I got a nice, clear, large image that I could paste into an email or a document for my client. Now when I use the same command in HD Pro I'm getting an itty bitty little image that becomes blurry if I attempt to make it any larger. Is there any way to change the parameters of the command to give me a larger size image? I don't really want to use the Export function---which does yield a decent size image---unless I have to, because I don't want to save these screen shots. Thanks for your help. Link to comment Share on other sites More sharing options...
DavidJPotter Posted March 3, 2016 Share Posted March 3, 2016 In Windows 7 or 10 you can use the "Snipping" tool to do that or you can save what appears on your screen by using the "File - Export Image" command. Also some of these Knowledge Base Help Articles may contain some useful advice: https://www.homedesignersoftware.com/search/?q=export+image DJP Link to comment Share on other sites More sharing options...
solver Posted March 4, 2016 Share Posted March 4, 2016 I just tried that command for the first time, and it seems rather limited, almost useless. Why not send your question to tech support and see what they say. If you do, please report back here. Link to comment Share on other sites More sharing options...
kitmuu Posted March 5, 2016 Author Share Posted March 5, 2016 Thanks for your answers. DJP, I do use the Snipping tool quite often with other programs, but mostly I'm just confused as to why the command would work better in the old version and be essentially useless in the new. Eric, is there a mechanism for sending a question to tech support other than the phone number they list on the support page? I can call next week when they are open again. Link to comment Share on other sites More sharing options...
solver Posted March 5, 2016 Share Posted March 5, 2016 https://support.chiefarchitect.com/home Link to comment Share on other sites More sharing options...
kitmuu Posted March 5, 2016 Author Share Posted March 5, 2016 Thank you; just submitted. Link to comment Share on other sites More sharing options...
kitmuu Posted March 10, 2016 Author Share Posted March 10, 2016 Had to ask the question twice, but this is the answer: We apologize for being unclear, as there are not currently any setting changes that you can make to Copy Region as Picture work differently than it does.We have, however, logged a request with our Development team of software engineers to consider adding in the ability to choose the same type of options that Pro currently has for the Export> Picture function to this other tool. So I guess I will be using the Windows Snipping Tool going forward. I was able to determine while I was looking into this that the Suite 2012 makes a copy that is over 3X this size of the copy made by Pro 2016 using the same function. I cannot recall if I set the size in Suite 2012 to be so large or if that was the default size, but it does offer the resize option. Hopefully future versions of Pro will do the same. Thanks all for you assistance. Link to comment Share on other sites More sharing options...
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