HELP! Windows 8.1 and can't update


photogcyn
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Hello,

 

I received notice today there is an update for my Home Designer Essentials program.

I downloaded the update and proceeded to run it.

Then I hit a snag.

 

I have Windows 8.1 on my computer. I know, really dumb. 

 

But I have never had a problem downloading any of the Chief Architect or Home Designer products before.

 

When I click on the program in my Downloads Folder, I receive the pop up, see attached photo.

 

I have looked at changing the Compatibility on Windows 8,.1 under this heading: "Make older programs compatible with this version of Windows"

 

But, this update ISN'T an older program, is it?

 

Can anyone please advise?

 

Thanks to all who participate in this forum; ya'll are great and I appreciate us all working to help each other out!

 

Thank you to those who can help me in this particular situation.

 

Sincerely,

Cyn

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