Cloud8

Walls turn black when I insert a window

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ehh....  When I insert a window into a wall the wall turns black. 

 

Just testing some stuff before I get too far.  The wall is just a default exterior wall.

 

I've used this company's software before, and am using the new version.  Architectural 2018. 

 

Graphic card problem?

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1) Please fill out your Signature -- see below.

 

2) Post the plan and someone will take a look.

 

--------------

 

It helps if we know what title (Suite, Pro etc) and version (2014, 2015 etc) you are using. You can add this info to your signature by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left. Doing so makes it always available, and this info is often key to providing a good suggestion

 

Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

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Thank you for your response Solver.

I updated my signature with the Chief Architect info.  It's Home Designer Architectural 2018.

I'm on a Win 10 box.

 

I attached the 'plan' that I am testing.  Just drew a wall and put a window in it.  The wall then turns black.

 

Thanks again.

 

Test1.plan

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Thinking my video card is not quite up to it.  Requirements are for OpenGL 3.3

Mine is 3.1.0 -  

 

Rats.

 

Thanks for your help.

 

 

 

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If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17.  I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook.

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Good suggestion.  I am working on a desktop so I could upgrade it, but it is a few years old.  Wasn't planning on replacing it for at least 2 more years. And all I want the software for is a simple project.

 

Thanks

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Have you tried to update your graphic card drivers?   That might also update the OpenGL.

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Yes Jo_Ann, first thing I did.  No updates available.  I went so far as to uninstall the driver and reload it.

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On ‎5‎/‎7‎/‎2017 at 3:01 PM, swarren said:

If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17.  I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook.

This did the trick.  Thanks all.

 

Cloud8

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