Cloud8 Posted May 7, 2017 Share Posted May 7, 2017 ehh.... When I insert a window into a wall the wall turns black. Just testing some stuff before I get too far. The wall is just a default exterior wall. I've used this company's software before, and am using the new version. Architectural 2018. Graphic card problem? Link to comment Share on other sites More sharing options...
solver Posted May 7, 2017 Share Posted May 7, 2017 1) Please fill out your Signature -- see below. 2) Post the plan and someone will take a look. -------------- It helps if we know what title (Suite, Pro etc) and version (2014, 2015 etc) you are using. You can add this info to your signature by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left. Doing so makes it always available, and this info is often key to providing a good suggestion Resources for self help: The built in Help System (always a good place to start) Getting Started Knowledge Base YouTube Link to comment Share on other sites More sharing options...
Cloud8 Posted May 7, 2017 Author Share Posted May 7, 2017 Thank you for your response Solver. I updated my signature with the Chief Architect info. It's Home Designer Architectural 2018. I'm on a Win 10 box. I attached the 'plan' that I am testing. Just drew a wall and put a window in it. The wall then turns black. Thanks again. Test1.plan Link to comment Share on other sites More sharing options...
solver Posted May 7, 2017 Share Posted May 7, 2017 Looks OK to me. See this article https://www.homedesignersoftware.com/support/article/KB-00897/troubleshooting-3d-display-problems.html Link to comment Share on other sites More sharing options...
Cloud8 Posted May 7, 2017 Author Share Posted May 7, 2017 Thinking my video card is not quite up to it. Requirements are for OpenGL 3.3 Mine is 3.1.0 - Rats. Thanks for your help. Link to comment Share on other sites More sharing options...
swarren Posted May 7, 2017 Share Posted May 7, 2017 If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17. I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook. Link to comment Share on other sites More sharing options...
Cloud8 Posted May 7, 2017 Author Share Posted May 7, 2017 Good suggestion. I am working on a desktop so I could upgrade it, but it is a few years old. Wasn't planning on replacing it for at least 2 more years. And all I want the software for is a simple project. Thanks Link to comment Share on other sites More sharing options...
Jo_Ann Posted May 7, 2017 Share Posted May 7, 2017 Have you tried to update your graphic card drivers? That might also update the OpenGL. Link to comment Share on other sites More sharing options...
Cloud8 Posted May 7, 2017 Author Share Posted May 7, 2017 Yes Jo_Ann, first thing I did. No updates available. I went so far as to uninstall the driver and reload it. Link to comment Share on other sites More sharing options...
Cloud8 Posted May 13, 2017 Author Share Posted May 13, 2017 On 5/7/2017 at 3:01 PM, swarren said: If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17. I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook. This did the trick. Thanks all. Cloud8 Link to comment Share on other sites More sharing options...
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