Walls turn black when I insert a window

[Cloud8]

ehh....  When I insert a window into a wall the wall turns black. 

 

Just testing some stuff before I get too far.  The wall is just a default exterior wall.

 

I've used this company's software before, and am using the new version.  Architectural 2018. 

 

Graphic card problem?

[Cloud8]

Thank you for your response Solver.

I updated my signature with the Chief Architect info.  It's Home Designer Architectural 2018.

I'm on a Win 10 box.

 

I attached the 'plan' that I am testing.  Just drew a wall and put a window in it.  The wall then turns black.

 

Thanks again.

 

Test1.plan

[solver]

Looks OK to me.

 

See this article

 

https://www.homedesignersoftware.com/support/article/KB-00897/troubleshooting-3d-display-problems.html

[Cloud8]

Thinking my video card is not quite up to it.  Requirements are for OpenGL 3.3

Mine is 3.1.0 -  

 

Rats.

 

Thanks for your help.

 

 

 

[swarren]

If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17.  I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook.

[Cloud8]

Good suggestion.  I am working on a desktop so I could upgrade it, but it is a few years old.  Wasn't planning on replacing it for at least 2 more years. And all I want the software for is a simple project.

 

Thanks

[Jo_Ann]

Have you tried to update your graphic card drivers?   That might also update the OpenGL.

[Cloud8]

Yes Jo_Ann, first thing I did.  No updates available.  I went so far as to uninstall the driver and reload it.

[Cloud8]

On ‎5‎/‎7‎/‎2017 at 3:01 PM, swarren said:

If you cannot replace your card (say you have a notebook), maybe you can get CA to back rev you to 17.  I used HD 17 Pro just fine with GL 3.1 on a 5 year old HP notebook.

This did the trick.  Thanks all.

 

Cloud8