ErlendArge Posted September 19, 2016 Share Posted September 19, 2016 I use Home Designer Pro 2017 on Mac. I have used the software for about 20 hours. It works without a flaw, masterfully designed, stable and never chrashes. The Home Designer Core Catalog works well - no problems. I just installed a bonus content catalog from the Home Designer web site called "Vehicles". It is free, and installed as it should. I imported a bicycle from the catalog. It immediately froze the screen. Not possible to pan or rotate in 3D view - or to delete the imported object. I managed saving the plan. Reopened it and Home Designer told me it experienced a serious error. Luckily I had a fresh backup so I did not loose too much of my work. I immediately deleted the Vehicles catalog. My question is: Should I be sceptical to the bonus catalogues. Is what I experienced an isolated event or should I expect trouble when trying to use them. is there not a QA process for those cataloges from the Home Designer team? It would be great to heare other experiences with those catalogues. Link to comment Share on other sites More sharing options...
solver Posted September 19, 2016 Share Posted September 19, 2016 This type of issue should be reported directly to Chief. In general, bonus library content is trouble free. Link to comment Share on other sites More sharing options...
katalyst777 Posted September 20, 2016 Share Posted September 20, 2016 Seconding what solver said. Not a common occurrence, contact the company's tech support people to troubleshoot.KB-00717: Using the Online Support Center Link to comment Share on other sites More sharing options...
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