Not able to see reflections in walkthrough


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Can someone assist? I am not able to see my mirror reflections in walkthrough saved or preview. I was able to in the past and some reflections started to disappear and now all reflections are not working during walkthrough. They do however work in camera mode. I have all "reflections" check marked in camera settings. Is there something else I am missing? 

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Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.


You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.


Doing so makes it always available, and keeps others from having to hunt for it.


And, turn on signature display too.






Many questions have been asked and answered. The Home Designer website is a good place to start your search.


Here is a video about searching the forum:



Resources for self help:


The built in Help System (always a good place to start)




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Thank you very much, Eric!


I've updated my signature. 


I am a newbie and just trying to do as much research as I can to figure this out. I have not been able to find this particular issue where it greys out during walkthrough only. It works fine in standard camera mode.

I am thinking...I may have accidently unchecked or checked some setting that may have caused it or perhaps it is the video card? It worked previously but isn't working now. Any thoughts? 

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Thank you, Eric. 


I did find the solution in the Help section under Walkthrough Preview. I just needed to select "Standard Quality" instead of "Recording Quality" and that brought the reflections back in the mirrors. 



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