Stairwell view doesn't show floor below

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I am fairly new...created stairs and opening but when I am in camera view looking down the stairs I don't see the lower stairs going down, or the lower floor, but instead the outside background.  Help appreciated!

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Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.


You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.


Doing so makes it always available, and keeps others from having to hunt for it.


And, turn on signature display too.






Resources for self help:


The built in Help System (always a good place to start)




Home Designer - Getting Started - Setting Preferences and Defaults
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8 minutes ago, wrcolclough said:

but when I am in camera view


As there are multiple camera types, it's helpful to say which one you are using.



Search Help for "show lower" with the quotes.

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