Importing 3D Warehouse Images


jeffreybianchi
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I'm suddenly finding that I cannot import anything from 3D Warehouse.  This is the message I get:

 

"Couldn't create a symbol.  There were no 3D surfaces found in the data file."

 

I've been importing symbols for years...not sure why it all of the sudden isn't working.  Any suggestions are appreciated.

 

I'm using Home Designer Pro 2015

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3 minutes ago, jeffreybianchi said:

I'm suddenly finding that I cannot import anything from 3D Warehouse

 

You have tried multiple symbols?

 

3 minutes ago, jeffreybianchi said:

There were no 3D surfaces found in the data file.

 

That message is when there is only CAD -- no 3D in the import.

 

I believe there is a version match requirement too.

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