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jeffreybianchi

Importing 3D Warehouse Images

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I'm suddenly finding that I cannot import anything from 3D Warehouse.  This is the message I get:

 

"Couldn't create a symbol.  There were no 3D surfaces found in the data file."

 

I've been importing symbols for years...not sure why it all of the sudden isn't working.  Any suggestions are appreciated.

 

I'm using Home Designer Pro 2015

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3 minutes ago, jeffreybianchi said:

I'm suddenly finding that I cannot import anything from 3D Warehouse

 

You have tried multiple symbols?

 

3 minutes ago, jeffreybianchi said:

There were no 3D surfaces found in the data file.

 

That message is when there is only CAD -- no 3D in the import.

 

I believe there is a version match requirement too.

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Yup...I've tried multiple symbols.  I've also noticed that the versions you can download pretty much start at 2017 or 2018, wondering if that's the problem.  I seem to remember downloading lots of stuff that was older and never having an issue.

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I believe the SketchUp version and the Home Designer version need to be the same, or Home Designer newer.

 

You can download the Pro 2020 trial and test.

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I actually just did something that I'm sure I won't remember...I opened the symbol, imported it to sketchup, saved it as a new file and then it seemed to work...go figure!

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