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SherryBoyd

Custom Backsplash not available

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Home Designer Pro users. My custom backsplash is grayed out and not accessible. Does anyone know a quick fix.

Screen Shot 2018-06-22 at 2.15.42 PM.png

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Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding this info to your signature (see mine for an example) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

SIG.thumb.jpg.af17109346e9446432098056e258623d.jpg

 

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Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

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9 minutes ago, SherryBoyd said:

Home Designer Pro users. My custom backsplash is grayed out and not accessible. Does anyone know a quick fix.

Screen Shot 2018-06-22 at 2.15.42 PM.png

 

You need to be in an elevation or other camera view, not plan view.

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