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I received an e-mail about a week or two ago about the release of your 2018 version and I love the downloadable 3D.

 

I just upgraded to the Suite 2017.  what would the upgrade to your Suite 2018 cost?

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Hello,

Thank you for the question.  We have a 30 day Current Version Guarantee.  If a new version releases within 30 days of purchase, you can upgrade to the new version for the price difference (if there is any).  Here is a link to more information about the Current Version Guarantee.  Note that there is a link to download the Current Version Guaranteed form on this page.  https://www.homedesignersoftware.com/products/guarantee.html

 

Kind regards,

 

Derek

Chief Architect Sales

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  • 1 month later...

Call Chief Architect Sales to ask them whether or not you can buy the library instead of upgrading to 2018. I do not know if this is possible or not but they will know and say. Disappointment you can recover from but doing nothing but that is a waste of time.

 

DJP

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  • 9 months later...

Thank you I had hoped that after a year had passed, they had developed something better than printing out a pdf and snail mail.. 

 

I expect that from a lawn mower, not a software company. 

 

makes me wonder why they even shipped 2018 version. in all my research on this software, 2019 was not mentioned anywhere.. 

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