Trial Home Architect Pro 2018 SEH - macOS

[swarren]

I have tried the new Home Pro 2018 on two Mac systems, both of which meet the NEW system requirements for 2018.  Camera views are a problem, especially 3D.   Usually the system stops (floating beachball of death)  and I have to force quit Home Pro 2018, I don't think it is sending reports back to Chief Architect.

 

Both Notebooks are macOS 10.12.3.

Intel HD Graphics 5000 1536 MB 1.7 GHz Intel Core i7 8 GB

Intel Iris Graphics 6100 1526 MB 2.9 GHz Intel Core i5 8 GB

 

Both systems work just fine with Home Pro 17.  The older system with the Intel Graphics 5000 is a virgin machine freshly rebuilt this weekend, so there should be no conflicts whatsoever.  I will be sticking with Pro 17 for now.

 

 

[DavidJPotter]

Not many of us here use a Mac, so your best bet for useful, informed help in this case will be Chief Architect Tech Support M-F Pacific Office Hours.

 

DJP

[BBCfan]

I'm having some issues with HD 2018 dormer issues.

 

I'm going to follow up with CA on Monday.

 

I'm confident if there is an issue it will be resolved. 

 

I have to keep in mind my limited skills may cause issues. 

 

Windows 7 here. 

[katalyst777]

This Knowledge Base article deals with SEH Exception error messages. 

KB-00802: Troubleshooting Exception and Assertion Error Messages

There's a bunch of troubleshooting instructions and also info on what to send to the company's Tech Support if none of the article steps fit it.

[swarren]

I went through the KB article about SEH errors. Not resolved.  Submitted ticket.

 

 

 

Edited March 14, 2017 by swarren
removed unused graphic.