larana Posted May 11, 2016 Share Posted May 11, 2016 When I try to add library catalogs, I get:Error executing query: database disk image is malformed No result has been generated I'm staying away from any bonus catalogs for 2017. Everything I've tried is for my 2016 according to the website so I know I'm downloading stuff that should be compatible with my version. I've tried doing a repair install, as well as uninstall and reinstall, but the warning keeps showing up.How do I fix this? Link to comment Share on other sites More sharing options...
solver Posted May 11, 2016 Share Posted May 11, 2016 Talk to tech support. Try making a copy of your library files in another folder. Delete the old ones. Do a repair install. Now try adding new catalogs. Link to comment Share on other sites More sharing options...
larana Posted May 11, 2016 Author Share Posted May 11, 2016 Where can I find the library files? Link to comment Share on other sites More sharing options...
solver Posted May 11, 2016 Share Posted May 11, 2016 Mac may be different. Your computer may be different. Link to comment Share on other sites More sharing options...
Solution larana Posted May 11, 2016 Author Solution Share Posted May 11, 2016 Thank you! I cleared out all of my Core, Manufacturer and Bonus catalog stuff from ProgramData, as well as my User Catalog in the program's Data folder (which was in Documents on my machine) and started over from scratch. Reinstalled the core catalog, redownloaded the bonus and manufacturer ones I got before, reimported the couple of SKP symbols I still had on my Desktop and added them to my User Catalog and no sign of the error again!I suppose it's likely that it was only one of those files that was actually corrupt and I probably didn't need to wipe EVERYTHING out, so the tech probably will get back to me with less steps, but I'm one happy clam now! 2 Link to comment Share on other sites More sharing options...
JustAMomma Posted October 14, 2016 Share Posted October 14, 2016 Thank you "larana"! I was about to pull my hair out. Your post fixed my problem. (at least for now) I sure would hate to have to dump it all again later. I was trying to download the whole catalog and then it would not let me pull up the library at all. Link to comment Share on other sites More sharing options...
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