Sign in to follow this  
usa76kg

Home designer pro 2016 suddenly stopped working

Recommended Posts

My Home designer pro 2016 suddenly stopped working and will not re- install.

My Mac Book Pro is fine (16mg memory) but the software has completely crashed and will not re install. I have a project due tomorrow and can't wait until tech support re opens. Can anyone assist me.

Nothing happens with I click on the icon, additionally it gets hung up during the install.  I have even tried to reinstall from the CD..
 

 

2008 Olympian

Share this post


Link to post
Share on other sites

Did you uninstall before trying to reinstall? I do not have a Mac but on a PC you can run a "Repair" routine from the "Control Panel", does a Mac have something like that? If you fully uninstall and then install from the DVD should work, since it does not, there is something then wrong with your Mac that is blocking a normal-usual action. Just keep trying but be methodical and intent on success. I have been a user-teacher since 1999 and this is the first time I have heard a complaint like yours. Sorry. DJP

Share this post


Link to post
Share on other sites

Thanks for your reply.  I uninstalled and deleted all the files assoiated with the software.

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this