Manufacturer 3d object in orthographic view is perpendicular in plan


dznr4u
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I have Home Designer Pro 2016 version.  When I downloaded several 3d bathtubs from Kohler and inserted them in plan view, the 3d orthographic view was perpendicular and it was the same when vice versa.  Is there a reason for this and how do I get both views to be consistent with each other?  Thank you.

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Thank you David and Kbird.  Since it wasn't working, I deleted the tubs and just used one from the core library.  However, I will pay attention to how it is being imported next time or use sketch up to revise it.

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