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arthur17crusader

Trouble with door hardware

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I downloaded HDPro 2016 Trial Verison some time ago to see if it's worth and found out something really disturbing going on with the doors. As seen in the pics I attach, the door handles and the locks are NOT aligned! 

The doors on the left of the (Crazy Doors) pic have the default (lever) handle and they are aligned with the locks. BUT the ones on the right with the curved handles are the crazy ones. This only happens with handles, not with knobs (Not crazy doors).

In a nutshell, the curved handles do not align with the locks.

Has anybody got any idea about if this gets fixed and how? 

 

(The pics are copied to the painting Win7 programme, since I can't export pics with Trial version. I normally use HDA2014 but am trying to learn to use Pro2016)

 

 

post-98-0-03533200-1432941059_thumb.jpg

post-98-0-14305200-1432941083_thumb.jpg

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haven't seen that myself , did you try another Lever handle to see if one is buggy or them all?  either way worth reporting to CS so it gets fixed , as they likely wont see your report here.

 

M.

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Being a twenty year plus user, I can say that I have not observed this myself but all hardware is adjustable in the dialog box when necessary.

 

DJP

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Maybe it's just a TrialVersion problem.

It only happens with the curved handle and if I move it left or right so does the lock, but they remain not aligned. They don't move separately so that I can move this a little left and that a little right.

Anyway, I'll let the Support Centre know and I'll come back with more news.

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