ChiefArchitect

Home Designer 2016 Now Available! We are excited to announce the release of our Home Designer 2016 for Mac & PC! If you purchased one of our Home Designer products within the past 30 days, we offer a Current Version Guarantee. Learn More: www.homedesignersoftware.com/shop/guarantee.html

We are excited to announce the release of our Home Designer 2016 for Mac & PC! Here are a few of the New Features: Object Painter™ / Eyedropper Multiple Faced Cabinets HD Interface Graphics and Icons Learn more on our website homedesignersoftware.com/whats-new/ or call us at 208-292-3400 M-F 6am-5pm PT. If you purchased one of our Home Designer products within the past 30 days, we offer a Current Version Guarantee.

Design Contest – Tiny House Design! Enter the Chief Architect Software Design Contest and win an hour of one-on-one online training with a certified Chief Architect Trainer ($125 value), and Chief Gear including a water bottle, mouse pad, 8 GB USB key, and a t-shirt ($59.95 value)! What is this contest? We’re finding inspiring design ideas! We want your creative submission for any Tiny Living Space Design such as a tiny apartment, house or accessory dwelling unit (~700 sq ft). Use any Chief Architect software product to create your own design or submit a photo of a project you have completed. Have fun with it! How do I enter? Send in your rendering or photo to submissions@chiefarchitect.com. Only one image per person. Please include your name, company information, the software you used and a brief description about the design. How do I win? Entries will be posted in a photo album on Chief Architect’s Facebook page. Fans of Chief Architect will be asked to “Like” their favorite entry. The entry with the most “Likes” will be declared the winner. facebook.com/ChiefArchitect What will I win? You will win an hour of one-on-one online training with a certified Chief Architect Trainer ($125 value), and Chief Gear including a water bottle, mouse pad, 8 GB USB key, and a t-shirt ($59.95 value). Your design may also be featured in our newsletter and other social media outlets. Are there any other guidelines? One submission/image per person Submissions must be entered by the deadline – April 20, 2015 Your free hour of training must be redeemed within 60 days. Questions? Send inquiries to submissions@chiefarchitect.com

1. draw your basement (foundation) on floor Zero 2. you define the wall (room) height when you build the foundation (see image) 3. in the menu: Edit > Default Settings > Dimension - turn off Auto Refresh Exterior Dimensions

Hi jordanoja, Thanks for using Suite. Once the roof is in place, then un-check "Auto Rebuild Roofs" on the "Build>Roof>Build Roof..." menu. Select the Material Painter tool (looks like a spray-paint can) and choose your new roofing material from the library. Then just click on the roof plane to apply the chosen material.

You're close. When you build your roof, choose the option "ignore 2nd floor". This basically forces the condition you are looking for. You may need to move some of your 2nd floor walls in since there is little head room on the edge. Here's a support article: Automatically Building a One and a Half Story Roof

Hello, Yes, you can open your Home Designer Architectural files in Home Designer Pro. The Home Designer Pro would need to be the same version or newer than the Home Designer Architectural for this to work. Thank you for the question. Chief Architect Sales

Hello, It appears that you have reached the maximum number of installs for that product. Please contact Customer Service at customerservice@chiefarchitect.com Please include the title of your product along with the serial number or product key. Kind regards, Derek Chief Architect Sales

Hi Linda! Here is an article that will show you exactly how to import those bonus/manufacturer catalogs: http://www.homedesignersoftware.com/support/article/KB-00048/ Give us a call at 1-800-482-4433 if you need further assistance. We'd be happy to help! Chief Architect Sales Jenna

Hi Brad! Glad you are considering upgrading to Chief Architect Premier. It offers a lot of powerful features that can make creating construction drawings much easier. Below is a link to a comparison chart showing direct differences between Premier and Pro. It may help to see the features of both programs right next to each other. http://cloud.homedesignersoftware.com/1/pdf/sales/x7-feature-matrix-hdpro2015.pdf Please give us a call at 1-800-482-4433 if you have any questions about the upgrade! Chief Architect Sales Jenna

Asking the right question get the right answer. Always post the software version. Put important information in your signature. Ask a good detailed question. Ask one question per thread. Don't hijack threads by changing the subject. Attach a screen shot of any error messages. Post information about your operating system, video card, memory, and CPU. Try a different plan. If it only happens in one plan post the plan. If you don't get an answer add more information. If all else fails, you can also visit the tech support area of our web site: www.homedesignersoftware.com/support/ Please do not use this forum to try and report bugs to us. Although we have moderators that monitor this forum who occasionally will answer questions, they do not look for reports of bugs. You should always contact our Technical Support department directly if you think that you have found a bug in one of our products.

Home Designer Frequently Asked Questions Can I install the software on more than one computer? Yes. Home Designer is a single-user license intended for one person. The software can be installed on multiple computers for personal use, but only one computer can be active at a time. You can switch between your computers as much as you like, and the process is quick and easy. Visit the knowledge base to learn how to use Home Designer on multiple computers. What is the backup USB? The optional backup USB is a thumb drive that contains a copy of the software installer and core library content. The backup USB drive provides a long-term option for installing the software should you need it in the future. The USB drive may be a good option for installing the software if your internet service is slow. What type of computer do I need to run Home Designer? Home Designer is both Mac and PC compatible. Visit the system requirements page for details, or read our blog post about how to choose a new computer to run Home Designer. Do you have a free trial? What are the limitations, and how long does it last? Yes. The Home Designer Trial Version has all of the same tools and features as the paid version with the exception of saving, printing, exporting, and virtual tours. The trial version does not expire. What training resources are available for learning to use the software? Home Designer offers many training resources to aid in learning the software. All of the free resources are available to use with the trial version. Free Training Resources Training Videos How-to Articles Getting Started Resources Free Webinars I use specific manufacturers in my designs; will they be available in Home Designer? The Home Designer 3D Library offers catalog downloads of both manufacturer-specific and generic content. You can also import 3D objects, materials, and colors into Home Designer from third-party sources, including directly from manufacturers' websites if available. What happens once I purchase a license? When you purchase a new or upgrade license, your order is processed immediately, and you receive an e-mail with instructions on how to sign into your online account and download the software. Once your order is processed, you will receive a confirmation e-mail notifying you that your software is available to download in your online account. What is your return policy? Home Designer offers a 2‑week satisfaction guarantee. Home Designer software rentals, backup media, and 3D Library catalog packs are excluded from the satisfaction guarantee. See the complete satisfaction guarantee. What currency does Home Designer use for my purchase? All prices are shown in United States Dollars (USD). Any purchase or refund processed by Home Designer is in USD. If your local currency is different, you may see a conversion made by your bank. Home Designer does not control the conversion rate used by your bank for any purchase or return you make with us.