JohnAB Posted January 7 Share Posted January 7 Folks, I have a problem in the attached file I created in Home Designer Pro 2019 2022a4octagonal.plan The semi-octagonal entry room protruding on the left is meant to be open to the level above, so I used the "open below" feature on the 2nd floor to create it. My problem is that a floor camera view from inside level 1 of that room shows the first floor wall is ok but above that the room is open to the sky above (see screenshot below). In spite of this, a "full perspective overview" camera shows it works fine from the outside. Even using that outside camera to look at the inside through the window everything looks fine. Curiously, I sent it to my friend who uses Home Designer Pro 2020 and the floor camera view from inside the room worked fine for him, although the 1st floor crown moldings .remained and looked a bit flaky. I will paste his result below as well. 2022a4octagonal.planUnavailable What have I done wrong? Many thanks for any guidance. You folks are very impressive, I have tapped forums before as a reader but this is my first post. Thanks again, John 2022a4octagonal.plan Link to comment Share on other sites More sharing options...
solver Posted January 7 Share Posted January 7 **** I see you said Pro 2019 **** Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using. You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left. Doing so makes it always available, and keeps others from having to hunt for it. And, turn on signature display too. ---- Many questions have been asked and answered. The Home Designer website is a good place to start your search. Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM Resources for self help: The built in Help System (always a good place to start) Getting Started Knowledge Base YouTube Home Designer - Getting Started - Setting Preferences and Defaults Link to comment Share on other sites More sharing options...
solver Posted January 7 Share Posted January 7 2 minutes ago, JohnAB said: Curiously, I sent it to my friend who uses Home Designer Pro 2020 and the floor camera view from inside the room worked fine for him I believe the floor camera was removed from the toolbar in the 2020 version to help eliminate the problem you describe, although it may be added back manually, so I imagine your friend was using the Full Camera. Problems like this may often be resolved by reviewing the documentation. Reading about the Floor Camera would reveal that it only renders a single floor. Link to comment Share on other sites More sharing options...
JohnAB Posted January 7 Author Share Posted January 7 Thanks so much for this good explanation Eric! Much appreciated. Many thanks again, John Link to comment Share on other sites More sharing options...
Steve1 Posted January 8 Share Posted January 8 did you ever got the full camera to work. I have the 2022 version. Link to comment Share on other sites More sharing options...
JohnAB Posted January 25 Author Share Posted January 25 Yes the full camera worked fine thanks! I also upgraded to 2022 and found that indeed the floor camera (which caused my confusion) has been removed from the toolbar. No great loss! Link to comment Share on other sites More sharing options...
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