3D Rendering Distorted & Unclear

[DistinKt_Three]

Hello All -

 

I recently started using Home Designer Professional (2022, just downloaded today) on my MacBook, but quickly notice the 3d renderings are extremely fuzzy and distorted.  Has any one else experienced this issue?  How was it resolved?  Also including the specs for my machine and a screenshot of what I'm experiencing

 

MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)

Processor: 1.4 GHz Quad-Core Intel Core i5

Graphics: Intel Iris Plus Graphics 645 1536 MB

 

[DistinKt_Three]

Thanks for the response @solver - I've updated my signature and my Macbook Pro and video drivers are up to date.  

 

I also have done some general searching through the forum itself and have seen some similar responses, but none that have solved my issue up to this point.  For further reference, I just downloaded the software today.

 

 

[solver]

I would guess it's video card related.

 

See the system requirements here

 

https://www.homedesignersoftware.com/products/system-requirements.html

 

I'd contact Chief Tuesday for a quick answer.

[DistinKt_Three]

Thanks for the feedback @solver - 

 

Typically, Macbooks update Drivers as you update the system software, and my machine is also a 2020.  I also checked the current drivers and updated just in case.  I've opened a ticket, so hopefully that helps to move towards resolution.