Erichk1 Posted April 13, 2021 Share Posted April 13, 2021 Hi there, All of a sudden, as of yesterday, whenever I try to use any camera view, the program slows down and it takes about 5 minutes to render a view. Then, if I try to move the camera in the view it is impossible. This has never happened before. I have a MAC running Catalina with a 4GB video card. I have no other programs open on my computer except a web browser (Google Chrome). I looked at the help window in Home Designer and followed the steps they suggested and it didn't help. I have Home Designer Pro 2021 for MAC Thanks! Erich Kaiser Link to comment Share on other sites More sharing options...
solver Posted April 13, 2021 Share Posted April 13, 2021 Does this happen will all plans? Link to comment Share on other sites More sharing options...
Erichk1 Posted April 13, 2021 Author Share Posted April 13, 2021 No. But this is the most complete plan I have done. I have added furniture, lighting etc. When I turn off furniture in preferences it gets better, but whats the point? Shouldn't one be able to see the design with furniture and lighting in place? Link to comment Share on other sites More sharing options...
solver Posted April 13, 2021 Share Posted April 13, 2021 15 minutes ago, Erichk1 said: I have added furniture, lighting etc Slowdowns are sometimes a result of a symbol, or several symbols. The symbols available within the program are optimized, but ones sourced elsewhere may not be. Unfortunately, Home Designer does not have the tools to identify the problem. 22 minutes ago, Erichk1 said: When I turn off furniture in preferences it gets better Does it just "get better", or does it go back to normal? Your computer may also make a difference. If it meets but does not exceed the minimum requirements, you may see a slowdown. Link to comment Share on other sites More sharing options...
Erichk1 Posted April 13, 2021 Author Share Posted April 13, 2021 Slowdowns are sometimes a result of a symbol, or several symbols. 7 minutes ago, solver said: Slowdowns are sometimes a result of a symbol, or several symbols. The symbols available within the program are optimized, but ones sourced elsewhere may not be. I am not sure what you mean by "symbols." I am only using items from, and located in, my Home Designer Library. Does it just "get better", or does it go back to normal? If I delete everything out of the plan; furniture, lighting, exterior lighting, it goes back to normal. 7 minutes ago, solver said: Your computer may also make a difference. If it meets but does not exceed the minimum requirements, you may see a slowdown. According to the Home Designer website, my computer exceeds all the requirements needed. I have 32 GB of memory, graphic card with 4GB, 4GHZ Quad-Core Intel Processor. The other thing is, the whole plan file is only 59 MB It's a mystery to me... Link to comment Share on other sites More sharing options...
solver Posted April 13, 2021 Share Posted April 13, 2021 I'd send the plan in to support. https://support.chiefarchitect.com/ Link to comment Share on other sites More sharing options...
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