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pbrawner

Can't load template in trial version

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I downloaded the trial version of HD Architectural 2021.  I'm using it on a Dell PC running Win 10 Pro.  I want to create a landscape project but when I try to create a new plan I get an error stating "Could not load default Imperial Plan template".  I have no other plans and the program doesn't offer any other alternative.  Is this due to the trial version?  I wouldn't think so

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Follow this trail and see what's there. Report back. This is the Architectural 2021 trial.

 

ht1.thumb.png.b5ed2083edc306978960284c35366837.png

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Thank you.  Everything is laid out as shown in the image you attached.  The only exception is that I cannot select the "Show In Explorer" option.  It is greyed out.

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1 minute ago, pbrawner said:

It is greyed out.

 

Did you select the file in the list like I show?

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Yes.  It doesn't matter what file I select the "Show in Explorer" button remains greyed out.

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Then open explorer and navigate to the directory. 

 

You can also rerun the install and choose the Repair option.

 

And maybe reboot the computer.

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