Custom Backsplash Tool Bar


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Hi everyone, I am very new in Home Designer Pro 2021. I am placing some cabinets in my kitchen design and wanted to put a customized Backsplash, however my Custom Backsplash Tool bar is Greyed out and not  active. I read some help notes and follow the instructions, but it did not fixed the problem. What I noticed is when I click the customise Tool bar I can see the Custom Backsplash Tool bar getting activated, but I cannot used it because the Tool Bar configuration Menu is Open. When I close the Toolbar Configuration Menu, the Custom Backsplash Tool goes Grey again and stay not activated. Any help from you Guys will be very much appreciated.

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*** I see you said Pro 2021 ***



Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.


You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.


Doing so makes it always available, and keeps others from having to hunt for it.


And, turn on signature display too.






Resources for self help:


The built in Help System (always a good place to start)




Home Designer - Getting Started - Setting Preferences and Defaults
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Hi Barthmv, Thanks for your help. As I said I am only new to this software (less than a month) and still learning. I am actually trying to open it in plan view. I just realised it is a vertical direction and needs to be on the wall going up or down. As I read your reply I open the Home Designer Pro and check the Customised Backsplash and it is activated. Again, thank you so much for your help.

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