3D Views Cause Crash in Pro 2021


glennprechtl
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I just upgraded to Home Designer Pro 2021 last month and I get frequent crashes anytime I attempt 3D views in Full Camera or Full Overview views.

Any advice on how to resolve would be appreciated.

I never had this problem with my last version.

Thanks

 

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Dig,

My driver is up to date, but I might not have memory/speed on my computer/graphics card:

My card is an Intel UHD Graphics 630

Total Available Graphics Memory:  4157 MB

Dedicated Video Memory:  128 MB

What do you think?

Thanks

Glenn

 

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Unfortunately, your graphics chipset is a bit dated for Pro2021. The webpage Solver directed you to has references Intel Integrated graphics 8th generation or newer.

 

Yours is 7th generation. As Solver states, I would contact Tech support to see if there is any kind of work around.

 

Good Luck!

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