Max-II

3D Library - GE Appliances

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I'm currently using Home Designer Suite 2021. When I attempt to download the "GE Appliances" from the online "3D Library - Fixtures and Appliances" group, I select "X12 / 2021" and I get the following error (see Error.txt attached).  I have made multiple attempts over multiple days, all with the same results.

 

 

<Erro

 

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You need to contact support directly. 

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Were you signed into the site before tried downloading?

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Yes I was signed in at the time.

I have realized that the X12 / 2021 version is 0B.

If you hover the mouse pointer over the info symbol in the upper left corner of the catalog's image, 'GE Appliances', it shows the sizes of the different versions available and X12/2021 is zero (0 Bytes).

 

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Unless things have changed, older versions work in newer versions, newer versions will not work in older versions.

 

try downloading the X11 version.

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