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ELAINER

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I purchased catalogs butcan't get them to download - my yearly ssa expired 4 years ago but want to use the X6 - why can't I?

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Each download has a version of it to download, some are ONLY for X10, and if downloaded will not install on an older version. It is a fact of computer technology. You may have simply downloaded the wrong catalog files that do not match your legacy version X6, it pays to make sure you select the correct version for your software.

 

DJP

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11 hours ago, ELAINER said:

my yearly ssa expired 4 years ago but want to use the X6 - why can't I?

 

You are asking on the wrong forum. The Chief Architect products are discussed at ChiefTalk.

 

It would be best to contact Chief directly.

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Hello,

Thank you for the question.  As mentioned above, the product you are asking about (X6) and service (SSA) apply to our Chief Architect products Premier and Interiors.  There is a separate forum called Chief Talk for these products.  Here is the link to this forum.  https://chieftalk.chiefarchitect.com/

 

When you click the download button, you will get a menu of product versions.  The catalog you choose to download will need to be listed as X6 as mentioned in the above post.  Note that some catalogs that require SSA in order to download and some are free.

 

Feel free to contact us with any questions at 208-292-3400 or email sales@chiefarchitect.com

 

Kind regards,

 

Derek Pedersen

Chief Architect Software

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