EPK_100

Error in Preview Window

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Hi I am brand new to this program (Suite 2018). I have played around with the trial version (Suite 2017) for several days before purchasing. Now, in the purchased software, when I double click on an object/wall/etc to view details about it there is no picture displayed in the preview on the right side. Has anyone else had this happen, and do you have any suggestions for how to fix it? 

 

Thanks!! (See attached picture) 

Screen Shot 2017-03-11 at 5.55.57 PM.png

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I have used this software in one form or another since the middle ninetys and have never seen such a display. My guess would be a deficient video card or video support but to be sure you should contact Chief Architect Tech Support for certain answers please.

 

DJP

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