EPK_100 Posted March 12, 2017 Share Posted March 12, 2017 Hi I am brand new to this program (Suite 2018). I have played around with the trial version (Suite 2017) for several days before purchasing. Now, in the purchased software, when I double click on an object/wall/etc to view details about it there is no picture displayed in the preview on the right side. Has anyone else had this happen, and do you have any suggestions for how to fix it? Thanks!! (See attached picture) Link to comment Share on other sites More sharing options...
DavidJPotter Posted March 12, 2017 Share Posted March 12, 2017 I have used this software in one form or another since the middle ninetys and have never seen such a display. My guess would be a deficient video card or video support but to be sure you should contact Chief Architect Tech Support for certain answers please. DJP Link to comment Share on other sites More sharing options...
katalyst777 Posted March 14, 2017 Share Posted March 14, 2017 Definitely a video card issue.KB-00897: Troubleshooting 3D Display Problems Link to comment Share on other sites More sharing options...
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