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JeanHome2016

Disappearing floors... Basement / First Floor

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I am creating a 1 story house with a basement.  (Home Designer Pro 2016)  My problem is...

 

When I'm viewing the basement (in 3D), and look up the stairwell, the first floor disappears..... just sky/background.  Also.. when I'm on the first floor (3D), and look down the stairwell, the basement disappears.  !?

 

Can anybody tell me why?

 

 

post-5243-0-86815700-1451407047_thumb.jpg

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If you are using the "Floor Camera" it, by default excludes anything in the plan file except the floor on which it is created. That is the most usual result using that camera tool. There are other, possible causes like improper Room Specification Dialog - Structure Tab settings but without your plan file to study, that remains a ""maybe" only.

 

DJP

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Use a Full Camera instead of the Floor Camera.

 

 

 

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It helps if we know what title (Suite, Pro etc) and version (2014, 2015 etc) you are using. You can add this info to your signature by clicking on your user name at the top right of the page, click My Settings, then Signature on the left. 

 

 

Resources for self help:
 
The built in Help System (always a good place to start)
 
 
 

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