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vikram

how to reinstall homedesigner

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need to re install homedesigner due to virus

how to deactivate first one & reinstall

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Just install it again, no need to deactivate.

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You can access your Account by any online means ,tablet, phone ,another computer, and deactivate it there now, I think this started with 2015 versions. Older versions, if locked may need to use the Emergency Transfer Password.

 

See this KB Article:https://www.homedesignersoftware.com/search/?q=deactivate&default_tab=support&site=chief_architect&client=chief_architect&restrict=ChiefArchitect&proxystylesheet=http%3A%2F%2Fwww.chiefarchitect.com%2Fsearch%2Fchiefsearch_stylesheet.xslt&output=xml_no_dtd&submit.x=12&submit.y=10

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