vikram Posted July 10, 2015 Share Posted July 10, 2015 need to re install homedesigner due to virus how to deactivate first one & reinstall Link to comment Share on other sites More sharing options...
solver Posted July 10, 2015 Share Posted July 10, 2015 Just install it again, no need to deactivate. Link to comment Share on other sites More sharing options...
Kbird1 Posted July 10, 2015 Share Posted July 10, 2015 You can access your Account by any online means ,tablet, phone ,another computer, and deactivate it there now, I think this started with 2015 versions. Older versions, if locked may need to use the Emergency Transfer Password. See this KB Article:https://www.homedesignersoftware.com/search/?q=deactivate&default_tab=support&site=chief_architect&client=chief_architect&restrict=ChiefArchitect&proxystylesheet=http%3A%2F%2Fwww.chiefarchitect.com%2Fsearch%2Fchiefsearch_stylesheet.xslt&output=xml_no_dtd&submit.x=12&submit.y=10 1 Link to comment Share on other sites More sharing options...
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