Black Screen in Final View and Final View with Shadows

[mdmcmaster 0]

I've been using HD Pro 2015 for several months now, having brought a legacy design from 2009 up to date.  When I try to generate a Final View or Final View with Shadows my camera screen goes completely black.  When I mouse pointer click the screen reverts back to the camera view before Final View.

 

Has anyone experienced this?  I've checked settings and everything looks OK.  I can generate shadows in preview and generally get a pretty good rendering in preview bit am looking for a bit more polish.

 

Thanks!

[Kbird1 158]

it maybe a videocard driver issue , try playing with the render options for shadows in the preference's panel , no idea what option you have in 2015 though you could turn off soft shadows and try a few other of the options..

 

are you using an Intel intergrated video chip by chance?   try updating the drivers at INTEL too , not your computer manufacturers site.

 

and see this too

http://www.homedesig...ticle/KB-00897/

[DavidJPotter 203]

You are always welcome to seek help from Tech Support (they know all and see all), as well.

 

DJP