Software running very slow

[lexington]

For the last couple of days, I have tried to work on a drawing and I am unable to do anything due to program not able to perform simple tasks.  I just get a spinning circle as I click on something-to the point of having to 'end task' in task manager to get out of it. 

I don't doubt it has something to do with drawings somehow 'piling up' in association with the opened drawing.

Any help, insight, tricks to fix, etc. would be appreciated.

Thanks,

Rock

 

HDPro 2023

[RoyJames]

Hello Rock,

 

I would recommend sending a backup of your plan (see instructions at link below) to our technical support team here. You can also reach out to technical support via phone at 208-292-3400.

 

https://www.chiefarchitect.com/support/article/KB-00987/using-the-backup-entire-plan-project-tool-to-send-files-to-another-user.html

 

Our support staff can help troubleshoot this behavior.

 

Best Regards,

Roy