Apple M3 Max

[Keefers]

Can anybody start up HDPro on an Apple M3 Max PowerBook?

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                   0x188f5511c __pthread_kill + 8
1   libsystem_pthread.dylib                  0x188f8ccc0 pthread_kill + 288
2   libsystem_c.dylib                        0x188e9ca40 abort + 180
3   libc++abi.dylib                          0x188f446d8 abort_message + 132
4   libc++abi.dylib                          0x188f347ac demangling_terminate_handler() + 320
5   libobjc.A.dylib                          0x188bdf8a4 _objc_terminate() + 160
6   libc++abi.dylib                          0x188f43a9c std::__terminate(void (*)()) + 16
7   libc++abi.dylib                          0x188f46a48 __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 36
8   libc++abi.dylib                          0x188f469f4 __cxa_throw + 140
9   libCACommon.dylib                        0x11411a294 appleUncaughtExceptionHandler(NSException*) + 108
10  libCACommon.dylib                        0x11411a2d4 appleSEGVHandler(int) + 12
11  libsystem_platform.dylib                 0x188fbba24 _sigtramp + 56
12  QtWidgets                                0x11344fd68 QDockAreaLayout::constrainedRect(QRect, QWidget*) + 136
13  QtWidgets                                0x11344fac4 QDockAreaLayoutInfo::restoreState(QDataStream&, QList<QDockWidget*>&, bool) + 1420
14  QtWidgets                                0x11344f63c QDockAreaLayoutInfo::restoreState(QDataStream&, QList<QDockWidget*>&, bool) + 260
15  QtWidgets                                0x113450f04 QDockAreaLayout::restoreState(QDataStream&, QList<QDockWidget*> const&, bool) + 208
16  QtWidgets                                0x113486124 QMainWindowLayoutState::restoreState(QDataStream&, QMainWindowLayoutState const&) + 1376
17  QtWidgets                                0x11348c8cc QMainWindowLayout::restoreState(QDataStream&) + 96
18  QtWidgets                                0x11347f8bc QMainWindow::restoreState(QByteArray const&, int) + 156
19  HDPro                                    0x1011eb3f8 WindowLayoutUtils::MainWindowLayoutState::restore(QMainWindow&) + 60
20  HDPro                                    0x101229b6c WindowLayoutUtils::restoreAllDockedWindows(TabbedWindow&) + 1012
21  HDPro                                    0x10122565c WindowFactory::decorateWindow(TabbedWindow&, std::__1::shared_ptr<ChiefView> const&) + 1624
22  HDPro                                    0x1012249cc WindowFactory::makeWindowForView(std::__1::shared_ptr<ChiefView> const&, WindowCreationAttributes const&) + 212
23  HDPro                                    0x10121fb9c WindowFactory::makeAndShowWindowForView(std::__1::shared_ptr<ChiefView> const&, WindowCreationAttributes const&) + 20
24  HDPro                                    0x10194db54 StartupOptionsWindowFactory::showStartupOptions() + 320
25  HDPro                                    0x10090c8e0 ChiefQtApplication::event(QEvent*) + 396
26  QtWidgets                                0x113320614 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272
27  QtWidgets                                0x113321848 QApplication::notify(QObject*, QEvent*) + 532
28  HDPro                                    0x10090c27c ChiefQtApplication::notify(QObject*, QEvent*) + 120
29  QtCore                                   0x114d08b7c QCoreApplication::notifyInternal2(QObject*, QEvent*) + 208
30  QtCore                                   0x114d09ed0 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 828
31  libqcocoa.dylib                          0x115369314 QCocoaEventDispatcherPrivate::processPostedEvents() + 312
32  libqcocoa.dylib                          0x115369978 QCocoaEventDispatcherPrivate::postedEventsSourceCallback(void*) + 48
33  CoreFoundation                           0x189069cfc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
34  CoreFoundation                           0x189069c90 __CFRunLoopDoSource0 + 176
35  CoreFoundation                           0x189069a00 __CFRunLoopDoSources0 + 244
36  CoreFoundation                           0x1890685f0 __CFRunLoopRun + 828
37  CoreFoundation                           0x189067c5c CFRunLoopRunSpecific + 608
38  HIToolbox                                0x1935e3448 RunCurrentEventLoopInMode + 292
39  HIToolbox                                0x1935e30d8 ReceiveNextEventCommon + 220
40  HIToolbox                                0x1935e2fdc _BlockUntilNextEventMatchingListInModeWithFilter + 76
41  AppKit                                   0x18c842be0 _DPSNextEvent + 660
42  AppKit                                   0x18d018e8c -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
43  AppKit                                   0x18c83608c -[NSApplication run] + 476
44  libqcocoa.dylib                          0x115368894 QCocoaEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1712
45  QtCore                                   0x114d11ee4 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 500
46  QtCore                                   0x114d09258 QCoreApplication::exec() + 128
47  HDPro                                    0x10090c144 ChiefQtApplication::execute(int, char**) + 56
48  dyld                                     0x188c110e0 start + 2360
 

[RoyJames]

Hello Keefers,

 

If you’re crashing on your M3 Macbook, I would reach out and contact Chief Architect Technical Support through the technical support center. It’s located under My Account on www.homedesignersoftware.com. You could also reach out by phone at 208-292-3399.

 

If you submit a case in the technical support center, send in a copy of your system information and your message log file. Instructions for getting that information is at the following links:

 

https://www.homedesignersoftware.com/support/article/KB-01867/retrieving-system-information-to-send-to-technical-support.html

 

https://www.homedesignersoftware.com/support/article/KB-02908/locating-the-message-log.html

 

Best Regards,

Roy