Problem opening HD Pro 2015 Plans in HD Pro 2016


sdkirkish
 Share

Recommended Posts

I just upgraded to Home Designer Pro 2016, and cannot open plans created with HD Pro 2015. When I try to open a Pro 2015 plan, the progress bar stalls at about the 2/3 point, and then PC memory consumption starts quickly ramping up to 100%, consuming all resources and hanging the PC, and the file never opens. However, I can open a new file, create a test plan, save it, and successfully reopen it.

 

I am using the 64-bit PC version. I have tried repairing the installation without success, and I uninstalled and then reinstalled the 2016 version, followed by a reboot, also without success. I have also tried opening two different plans, again without success.

 

Any suggestions how I can fix this problem?

 

Thank you,

Steve

Link to comment
Share on other sites

Just FYI it appears they've already released an update for 2016.  I was just prompted to download/install when I launched the program today.  I have no idea what issues it addresses though.

Release notes on updates are usually found over in the Announcements section of ChiefTalk.

https://chieftalk.chiefarchitect.com/index.php?/forum/5-announcements/

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share